Manager Client Management (FMCG) in Yangon

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Manager Client Management (FMCG)

(Customer Service Manager )

DKSH ( Myanmar ) Ltd

Yankin | Yangon

1 Post

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Company Profile Jobs From this Company 16

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Manager Client Management (FMCG)

DKSH ( Myanmar ) Ltd, Yankin | Yangon

Apply Here

Manager Client Management (FMCG)

DKSH ( Myanmar ) Ltd

Apply Here

Manager Client Management (FMCG)

(Customer Service Manager )

DKSH ( Myanmar ) Ltd

Myanmar - Yangon

Yankin | Yangon

1 Post

2 day(s) ago

Apply Here

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

FMCG

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
Develop business and marketing plans in coordination with clients to achieve overall business objectives and profitability.
Manage business integration process for new clients to ensure smooth client integration.
Gather and report client operational results in comparison to KPIs set in the service level agreements.
Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process.
Take necessary actions to resolve clients' operational issues/service complaints.
Manage and schedule business communications and business review meetings with clients' management teams.
Act as front-line DKSH representative with the client management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate.
Act as a DKSH representative to communicate all other necessary issues to clients' management teams.

Open To

Male/Female

Job Requirements

Demonstrate strong understanding of clients' industry/business/products.
Demonstrate strong client management and communication skills
Proven project management skills.
Strong analytical background and knowledge of statistical analysis methods.
Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
Demonstrate fluency in English, both written and spoken.
Bachelor’s degree in Business Administration, or an equivalent degree.
Minimum three years’ experience in a managerial capacity.