Officer, Customer Services Center in Yangon

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Officer, Customer Services Center

(Call Center)

Myanmar Airways International

Hlaing | Yangon

3 Posts

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Officer, Customer Services Center

Myanmar Airways International, Hlaing | Yangon

Apply Here

Officer, Customer Services Center

Myanmar Airways International

Apply Here

Officer, Customer Services Center

(Call Center)

Myanmar Airways International

Myanmar - Yangon

Hlaing | Yangon

3 Posts

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Airlines/Aviation

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

To provide accurate information about flight bookings, check-in procedures, and airline policies.
To manage customer requests for changes, cancellations, and special service assistance (e.g., wheelchair, infant, meal requests).
To communicate politely and professionally to maintain the airline’s positive image.
Knowledge of airline reservation and ticketing systems such as Amadeus, Sabre, Galileo is an advantage.

Open To

New Graduates

Male/Female

Job Requirements

Bachelors’ Degree or above in Business or related field.
Minimum 2–3 years of relevant experience in sales.
Experience in the FMCG, Aviation, Hospitality, Tourism or other service industries will be considered an advantage.
Excellent Communication Skills – clear, polite, and professional speech. 
Fluency in English (and sometimes in other languages, depending on airline and location).
Good Computer Skills – able to use check-in systems, ticketing, and databases.
Customer Handling Skills – patience, empathy, and problem-solving ability.
Teamwork – ability to cooperate with other internal and external team.
Calm Under Pressure – handling delays, lost luggage, or upset passengers.
Ability to work shifts, weekends, and holidays.
Professional appearance and grooming.
Friendly and approachable personality.
Good health and fitness.