OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Product Support Specialist

(Front Office)

KBZ Bank
Mingalartaungnyunt | Yangon
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE
Company Profile Jobs From this Company 121
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Product Support Specialist

KBZ Bank
Yangon
APPLY HERE

Product Support Specialist

(Front Office)

KBZ Bank
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Mingalartaungnyunt | Yangon
1 week ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

A product support specialist perform day to day Product support operations to help keep the business running smoothly. You may also build and maintain relationships with clients, partners, and customers.

 

  • Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
  • Maintain daily BAU of the business (reconciliation, settlement, issues & dispute resolution, etc…)
  • Ensure all the issues are reported and resolved on time
  • Resolve issue with merchants in person or via phone and mail
  • Support MMQR Payment and Merchant related Payment Issue
  • Prepare Operation SOP & User manuals documentations
  • Align with Product team lead for necessary action

Open To

Male/Female

Job Requirements

  • Bachelor's Degree
  • Minimum 1-2 years’ experience in Customer service or Consumer operation
  • Strong Teamwork & excellent interpersonal skills
  • Effective negotiation, excellent communication
  • Must have experience in Basic Accounting   
  • Strong knowledge of Excel, PowerPoint and call center tools is a plus

  • Good command in English for both verbal and written

  • Proficient in relevant computer application

  • Knowledge of banking, finance and project management

  • Being able to stay OT when it is required

  • More preferable keep in touch with banking solutions

  • Minimum 1 years in related field

     

 

What We Can Offer

Benefits

Quarterly Bonus

Highlights

International Standard

Career Opportunities

Learn new skill on the job
Apply Here

Apply for this job

OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend