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QR Dispute And Settlement Specialist
(Operation staff)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Exciting Opportunity for ...
A QR Payment reconciliation and settlement specialist perform day to day Business support operations to help keep the QR business running smoothly. You may also build and maintain relationships with clients, partners, and customers.
Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
Ensure all the customer issues are resolved on time
Resolving customer complaints in person or via phone and mail
Reconciliation of QR payment and settlement
Dispute handling of QR Payment
Prepare Operation SOP & User manuals documentations
Monthly Reconciliation with GL and Wallet account
Open To
Job Requirements
Minimum 1-2 years’ experience in Finance and Reconciliation
Strong Teamwork & excellent interpersonal skills
Effective negotiation, excellent communication
Strong knowledge of Excel, PowerPoint
MPU reconciliation and settlement experience is a plus.
What we can offer
Benefits
Highlights
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