Department: Administration

Reports To: School Principal / Admin Manager

Job Summary

The Office Staff is responsible for providing administrative and clerical support to ensure the smooth daily operations of the international school. The role includes handling student records, communication with parents, supporting admissions processes, and assisting academic and management teams.

Key Responsibilities

1. Administrative Support

• Handle daily office operations and front desk duties

• Answer phone calls, emails, and inquiries from parents and visitors

• Maintain organized filing systems (digital and physical)

• Prepare letters, reports, and official documents

2. Student & Parent Support

• Maintain and update student records

• Assist in student enrollment and registration process

• Support communication between teachers and parents

• Provide information about school policies and programs

3. Admissions Support

• Assist in processing new student applications

• Prepare admission documents and contracts

• Coordinate school tours and parent meetings

• Update CRM or student database system

4. Documentation Support

• Assist in preparing invoices and payment records

• Coordinate with finance department for fee tracking

• Handle petty cash (if assigned)

• Maintain confidential documents securely

5. Event & Operational Support

• Assist in organizing school events and meetings

• Coordinate logistics for school activities

• Support teachers and management when required

• Minimum 1–2 years of administrative experience (school experience preferred)

• Bachelor degree preferred 

Working Hours

• Monday to Friday (8:00 AM – 4:30 PM)

• May require occasional weekend support for school events