1. Receive and greet visitors while managing the front desk

• Warmly welcome people visiting our Wall Street English center
• Inquire about the purpose of the visits and offer explanations when needed
• Channel the visitors to the appropriate staff within WSE
• Receive deliveries and inform the recipient
• Ensure that the center is open on time for operations every day
• Keep the reception area well organized and tidy at all times

2. Incoming calls handling

• Warmly answer incoming calls at the center
• Inquire about the purpose for the call and offer explanations when needed
• Transfer the callers to the appropriate staff within WSE

3. Support the sales team in preparing meetings with Education Consultants

• Ensure sufficient replenishment of paper forms
• Collect information from prospect students visiting or calling the center
• Arrange meetings and introduce prospects to the Education Consultants while respecting the ground rules
• Enter the collected information in the information system
• Create system accounts for new prospect students and facilitate their transfer to the placement test area
• File forms used to collect the information from prospects

The above elements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

• Minimum Intermediate Level of English
• Fluent in local language
• Computer literate
• Willingness to learn and develop professionally
• Dedicated and dynamic within a team environment
• Well-presented and polite at all times
• Able to work on a rotation schedule including weekends, mornings and evenings