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Job description

Kids&Us is a globally recognized English learning brand for children, founded in Barcelona in 2003 and now operating in 600+ schools across 10 countries. We are currently looking for a passionate, organized, and customer-focused School Operations Manager to join our growing team in Myanmar.

Key Responsibilities:

• Manage the overall daily operations of the school and ensure smooth workflow

• Handle new student onboarding processes in compliance with school procedures

• Schedule classes, demo lessons, community activities, and internal events

• Coordinate and manage teachers’ schedules to ensure full class coverage

• Monitor school facilities, inventory, teaching materials, and stationeries

• Ensure the school environment is clean, organized, safe, and welcoming for students and parents

• Support academic operations and ensure compliance with Kids&Us teaching standards and procedures

• Participate in teacher recruitment and coordinate training support when needed

• Build strong relationships with parents and maintain high customer satisfaction

• Handle parent inquiries, conc

erns, and complaints professionally while escalating issues when necessary

• Work closely with the commercial team to support student retention and referral activities

• Ensure all staff maintain the English-only environment while interacting with students

• Lead, supervise, and evaluate the school services team in line with company policies

• Drive team engagement, morale, and professional development within the school

• Support company initiatives and contribute to creating a positive student learning experience

Requirements:

• Bachelor’s degree (English Major or Business Administration preferred)

• Minimum 3 years of experience in the education industry

• At least 1 year of experience in a management role

• Strong leadership, communication, and organizational skills

• Customer service oriented with strong problem-solving ability

• Result-driven mindset and ability to work under pressure

• Professional appearance and positive attitude

• Good English proficiency and computer literacy

• Flexible to work evenings and weekends when required