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Service Assistant Manager

(Electrical Engineer )

PTI Company Limited
Pyigyitagon | Mandalay
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Mandalay
Verified
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
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Service Assistant Manager

PTI Company Limited
Mandalay
Apply Here

Service Assistant Manager

(Electrical Engineer )

PTI Company Limited
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Verified This job has been verified by the company as a real job vacancy.
Pyigyitagon | Mandalay
  1 Post
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Manager

Job Function

Engineering, Technical, HSE

Job Industry

Electronics/Electrical Equipment

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Oversee daily operations of the service department, ensuring timely and efficient service delivery.
  • Ensure all service and maintenance tasks are completed on time and to high standards.
  • Manage scheduling and dispatching of service technicians.
  • Monitor and ensure adherence to service level agreements (SLAs) and customer commitments.
  • Lead and supervise the service team, including service technicians and administrative support staff.
  • Develop and maintain strong relationships with key customers to understand their needs and ensure long-term satisfaction.
  • Maintain detailed records of customer interactions, service history, and preferences.
  • Analyze customer feedback to identify trends, strengths and areas for improvement.
  • Use feedback to inform service improvements and enhance the overall customer experience.
  • Implement and maintain quality control processes to ensure service excellence.
  • Ensure compliance with industry standards and regulations.
  • Conduct regular audits and inspections to verify compliance and identify areas for corrective action.
  • Oversee the maintenance and calibration of service equipment and tools.
  • Ensure all service activities comply with health and safety regulations.
  • Promote a safe working environment for all team members
  • Proficiency with service management software and other relevant IT tools

Open To

Male/Female

Job Requirements

  • Bachelor's degree in engineering, electrical technology, mechanical engineering or a related field.
  • At least (6) years’ experience in related field and hands-on experience with various types of generators and their components.
  • Ability to troubleshoot and diagnose generator issues effectively.
  • Strong leadership and team management skills.
  • English proficiency is a must.
  • Microsoft Office & other Related computer / BMS, MIS, Odoo, Monday.com, Engine, Controller software skills

What we can offer

Benefits

* Meal
* Travel Allowance

Highlights

-

Career Opportunities

-
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Experience level

Manager

Job Function

Engineering, Technical, HSE

Job Industry

Electronics/Electrical Equipment

Job Type

Full Time

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