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Service Centre Manager

Carlcare Services MMR
Tamwe | Yangon
Verified This job has been verified by the company as a real job vacancy.
22 Jan 2021
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Service Centre Manager

Carlcare Services MMR
Yangon

Service Centre Manager

Carlcare Services MMR
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Tamwe | Yangon
22 Jan 2021
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Electronics/Electrical Equipment

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Handle to Business operation, Business Training, warehouse ,  staff recruiting , Call Centre, Service Credit and Financial operation of the related service department
  • Service Centre Manage and set up SP (Service point) and business operation for Yangon, Bago, Ayayarwady, Nay Pyi Taw and Rakhine Division
  • Training to Service staff (reception & technicians) about the instruction of CSM system, technical training, inventory control, credit control, finance process and business training for Service Centre operation.
  • Handle and control service credit related finance from sale & marketing department and shop dealer.
  • Handle to mobile phone spare-part stock balance and supplied to related region.
  • Training and Sharing instruction about the mobile phone software and hardware repairing course to Technician
  • Liaison with the customers to solve their complaints and explain what they want to know about functions and factory fault issue of mobile phone. 
  • Handle to monthly service work in profit and monthly analysis report to country Manager
  • Calculate KPI for field operation team
  • Handle to Home appliance repair service, logistic, cash and spare-part control
  • Handle to Carlcare Call Centre operation for customer satisfied survey, branding and customer relation 

 

Open To

Male

Job Requirements

  • 2 to 3years experience in related field
  • Excellent knowledge of technical management, information analysis and hardware / software systems.
  • Management and Leadership skills
  • Good command in English or Chinese

What We Can Offer

Benefits

Bonus, Overtime

Highlights

International standard, Fun working environment

Career Opportunities

training provide
Already Expired
OR
More jobs from this employer

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Electronics/Electrical Equipment

Min Education Level

Bachelor Degree

Job Type

Full Time

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