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Service Manager

(Customer Service Manager )

Auto Nova
Thaketa | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active22 hours ago The recruiter at this company was last active reviewing applications.
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Service Manager

(Customer Service Manager )

Auto Nova
Recruiter active22 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  1. Manage record of Customer and Fleet Data on ERP system
  2. Assist and communicate with customers through various channels on arrival or during the repair process.
  3. Inspect vehicle for damages
  4. Communicate with Corporate/Business Partners when requires
  5. Handle hotline phone and responding promptly to customer inquiries
  6. Manage service team for weekly target and report
  7. Processing orders, forms, insurance applications, and part requests
  8. Ensure customer satisfaction and provide professional customer support

Open To

Male/Female

Job Requirements

The successful application will:

  • Have a great attitude that exudes professionalism, ethics, and a genuine desire to make good things happen.
  • Be an  university graduate
  • Able to display strong IT skills and a have genuine interest in optimizing ERP systems.
  • Have a good basic knowledge of Car and Fleet and able to work with team
  • Have good communication skills, with a basic spoken and written English.

What we can offer

Benefits

Basic Salary
Meal Allowance + Attendance related pay
Annual Leave

Highlights

-Working on systematic approach
-Using ERP system
-Working with Branded Customer

Career Opportunities

-Training Provided both soft skills and hard skills
-Promotion Opportunity to Operation Manager