Systems Administration & Help Desk Unit Officer

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Systems Administration & Help Desk Unit Officer

(IT Support)

SATHAPANA Limited Myanmar

Sanchaung | Yangon

2 Posts

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Systems Administration & Help Desk Unit Officer

SATHAPANA Limited Myanmar, Sanchaung | Yangon

Apply Here

Systems Administration & Help Desk Unit Officer

SATHAPANA Limited Myanmar

Apply Here

Systems Administration & Help Desk Unit Officer

(IT Support)

SATHAPANA Limited Myanmar

Myanmar - Yangon

Sanchaung | Yangon

2 Posts

14 Sep 2026

Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Technical support for company’s desktop computing environment and corporate network, including supported hardware, Software and other business applications, and peripheral devices
Perform troubleshooting as required. As such, leads problem-solving efforts often involving
outside vendors and other support users
Ensure immediate and total restoration of services for all systems and services promptly
Responding to users’ requests (including remote users) when they have an IT related problem
proactively recognize the problem and implement needed solutions
Provide support and maintenance for in-house computer systems, including carrying out diagnosis,
upgrade, repairs, maintenance, and installation of all equipment and hardware devices, as well as ensuring top performance of workstation
Troubleshoot remote users’ issues by applying remote monitoring and management software
Provide solutions to software, hardware, and system problems by researching problems and questions,
diagnosing, troubleshooting, and applying available information and resources
Solve problems that do not have documentation by walking users through established processes for solving problems over the phone, email or/and in person and utilize critical reasoning in solving the problem
Ensure targets are achieved in accordance with tight key performance indicators by identifying
Work with technical teams and end users to execute and maintain systems that apply with the best
Provide reporting to Systems Admin & Help Desk Manager on strategies and activities
Be an active learner and a good leader of a team

Open To

Male/Female

Job Requirements

Work experience in an IT environment supporting desktops, laptops, peripherals and printers, or possession of associate’s degree or/and continuing
Proficient applying tablet, desktop, Server Operating Systems, all Microsoft applications, Linux technology, and network infrastructure
Possession of advanced knowledge of Wireless technologies and LAN
Bachelor's/College Degree in Computer Science/Information Technology or equivalent
Minimum two years’ working experience in related fields

What we can offer

Benefits

- Competitive monthly salary & transport allowance

Highlights

- Join an experience team

Career Opportunities

- Learn new Skills on the job
- Promotion opportunities

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