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Team Leader Of Application Services

KBZ MS

Team Leader Of Application Services

KBZ MS
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
17 May 2021

Experience level

Manager

Job Function

IT Hardware, Software

Min Education Level

Bachelor Degree

Job Description

Role summary:
• The Team / Section Leader of the Application Services is expected to lead a team of System Analyst / Analyst Programmers to deliver application services-related for the benefit of the company.
• The role holder would be required to manage the application services delivery as well as ensure that production-related issues are being managed & addressed in accordance to the Service Level Agreements

Responsibilities:
Setting Up Products:
• Manage the system vendors (both existing & future technology partners) for the setting up of products in Tharmarwaddy & TCS’ BaNCS accordingly. This requires alignemt with the BCP team to align system solutions with the business requirement specifications.
• Lead the Application Services team to ensure that
o Quality solutions are delivered within the agreed timeline
o User manuals are prepared for user acceptance test

System Enhancements:
• Ensuring that the team manage any Change Requests based on what has been articulated & signed off by the business owners, with the use of effective application change control processes.

Implementing New Core PAS:
• Managing the agreed deliverables, based on the agrees statement of work with TCS & ensuring that the Application Services team conforms to the agreed application change control processes.

Business As Usual Process:
• Ensures that the team
o Maintains the distributed databases, ensures high performance, and responds to requests from the front-end
o Troubleshoots and investigates help desk tickets submitted by end users
o Provide the first level support for application related issues, for the future Core PAS & liaise with TCS for any support escalation
o Prepare application issue reports

Data Extraction:
• Support business users by extracting required data to be able to make business decision and to meet business goals

Ad-hoc Reports:
• Support business users in producing ad-hoc reports for business decisions to meet strategic business needs.

Open To

Male/Female

Job Requirements

Experience:
• Over five-year experiences in IT Field, preferably within the insurance industry
• Has previous experience in leading a team of application developers

Competencies:
• Articulate and proficient communication skills in English, both written and verbal
• A logical approach to problem solving;
• Very good knowledge in system analysis and design
• Good interpersonal skills with strong technical ability to manage system implementation and change control
• Ability to work well under pressure
• Knowledge of various personal and commercial lines of insurance products is an added advantage
Qualifications:
• Master in Information Technology /Computer Science, though Bachelor degree holders with excellent academic achievements would be considered

What We Can Offer

Benefits

*Performance Bonus
*Traveling Allowance
*Overtime Payments

Highlights

Performance Bonus
Traveling Allowance
Overtime Payments

Career Opportunities

Training Provided
Learning new things on the job
Promotion Opportunities

About Our Company

* Established in September 2012 as part of KBZ Group of Companies under the name of IKBZ Insurance Co. Ltd., KBZ MS is the first officially licensed private insurance provider in Myanmar. The minimum paid-up capital is (40) billion Kyats which is equivalent to (26.4) million USD. In November 2019, IKBZ Insurance entered into a joint venture with Japanese insurance giant MSI and took on the new name of KBZ MS.


* We have a presence in Nineteen (19) Cities with twenty-one (21) branches including Yangon, Mandalay, Nay Pyi Taw, Taunggyi, Pyay, Pathein, Sittwe, Magway, Meikhitlar, Pakkouku, Monywa, Kalay, Myitkyinar, Lashio, Bago, Mawlamyine, Myeik, Myingyan and Tachileik.


* Our products cover the full range of general insurance needs from motor insurance to property, fire, shipping and health insurance for individual and groups.


* KBZ MS is always committed to providing the best service to our customers, implementing Global Standards in Operations and Corporate Governance, ably assisted by our qualified staff and professional agents.


* Headquartered in Yangon, KBZ MS has an extensive network, backed by KBZ Group with many thousands of Insurance customers across Myanmar. Using International Management Methods, Technology and Marketing to expand our customer base, we are “Insurance You Can Rely On” and our 24 Hours Customer Contact Center Service will ensure your peace of mind.

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Experience level

Manager

Job Function

IT Hardware, Software

Min Education Level

Bachelor Degree

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