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To manage and authorize trust-related banking operations, ensure accurate processing and monitoring of trust accounts, support financial reporting and settlement activities, and maintain compliance with operational and regulatory requirements. The role holder is also responsible for supporting the development and maintenance of operational processes, building effective relationships with clients, and assisting the Head of Department with daily operational activities and other related requirements.

• Perform core banking system authorizations and manage the sending and retrieval of client information, including collateral held under Trust arrangements.
• Authorize trust account opening, closing, and maintenance activities.
• Monitor trust account transactions related to deposits, transfers, and daily disbursements.
• Prepare and process daily, weekly, and monthly transactional and financial reports.
• Track, monitor, and reconcile monthly settlement activities.
• Assist in budget planning and monitor budget utilization.
• Organize and manage fee collection for client trust accounts, including summarizing and reconciling payments.
• Ensure compliance with internal controls, policies, and regulatory requirements.
• Handle special assignments and ad hoc tasks as assigned by the Manager or Head of Department.
• Support internal and external audits by preparing required documents and responding to audit queries.
• Support client onboarding processes by coordinating documentation and operational requirements.
• Identify operational risks, system issues, or process gaps and escalate them appropriately.
• Assist in the implementation and improvement of operational procedures and system enhancements.

• Degree in Finance, Banking, Accounting, Business Administration.
• At least 2 years experience in Banking Industry.
• Strong knowledge in Banking Operations and Banking software.
• Proficient knowledge of Microsoft Word and Excel is essential.