MMR
Myanmar
69 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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ATOM
Yangon
Benefits: Rewards for over performance
Highlights:You can make a difference
Career Opportunities: Opportunities for promotion
The Manager/Assistant Manager, Digital Care Operations is responsible for managing all digital care service channels such as Facebook, Live Chat, Vibe...
Myanma Awba Group
Benefits: Yearly salary increment.
Highlights:Join an experienced team.
Career Opportunities: Promotion opportunities.
For lower Myanmar, make daily phone calls to sales representatives and sales centers listed in the daily sales invoices to confirm whether the ordered...
CB Bank
Benefits: Rewards for over performance. Ferry Provided
Highlights:Join an experience team
Career Opportunities: Learn new skills on the job.
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
HAGL Myanmar
Benefits: • Uniform • Meal Allowance • Transportation Allowance • Yearly Bonus
Highlights:• International Standard. • Learn new skills.
Career Opportunities: • Training provide • Promotion opportunities
Welcoming or Directing guests and answering tenants needs. Complying with procedures, rules and regulations on keeping a safe and clean area. Answerin...
JobNet Corporate (Sales)
Benefits: Rewards for performance
Highlights:Fun Working Environment
Career Opportunities: Training Provided
We are seeking an Employer Relations & Partnership Executive to build strong, lasting partnerships with corporate clients and recruitment agencie...
Shichida Myanmar
Mandalay
Benefits: * Transportation Allowance * Yearly Bonus & Annual Trip * Medical Insurance
Highlights:* Career growth with free training opportunities * Lead and support a motivated team
Career Opportunities: * Opportunities for promotion to senior roles * Lead a team and gain leadership experience * Work closely with top management
Manage daily Center operations and ensure all targets are achieved. Lead and support staff, assign tasks, and maintain high service standards. Ensu...
Cho Cho Co.,Ltd
Benefits: Annual Bouns Leave Bonus Lunch Provided Ferry Provided Uniform
Highlights:Fun working environment, Make a difference.
Customer Onboarding: Drive large-scale customer onboarding initiatives, ensuring a smooth and seamless integration experience. Collaborate with the te...
Elevate Education International Limited
Benefits: Collaborative work environment, training and development
Highlights:Brand & Communications Team (in collaboration with Student Care & Success Team)
Career Opportunities: A career path toward Senior Student Relations Officer or Engagement Manager roles.
Position Title: Student Relations Officer Department / Team: Brand & Communications Team (in collaboration with Student Care & Success Team) ...
KBZ Bank
Benefits: Ferry (Specific Area, Pick-up Point) Uniform Health Insurance Quarterly Bonus
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar
Career Opportunities: Learn new skills and techniques
This role ensures efficient resolution of customer and order issues through daily communication with logistics partners, monitoring performance, and h...
Myanmar Information Highway
Benefits: Over Time Payments
Highlights:Make a difference
Career Opportunities: Learn new skills on job
Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with c...
Syn Pitarn
Benefits: Overtime Payments Cost Of living Allowances Medical Benefit Uniform Incentive
Highlights:•No Field Work and no client promotion required. •Help Myanmar migrants gain financial inclusion.
Career Opportunities: • Training provided • Learn new skills on the job
English Version Check client applications. Client Interviews must be conducted. Conduct evaluations for appropriate loan amount to the client. Conduc...
Wall Street English Myanmar
Benefits: Pun Hlaing Medical Package Free Learning Programs from WSE Company Laptop Provided Yearly Bonus
Highlights:Fun Working Environment International Organization
Career Opportunities: Skill Trainings Provided Promotion Opportunities Management Potential Business Transfers Available Increment Opportunities
Key Areas of Responsibility for the Receptionist Position Receive and greet visitors while managing the front desk Warmly welcome people visitin...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Certified Basic Banking Training - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's ...
NearMe Co.,Ltd
Benefits: Ferry provided Canteen Service
Highlights:Fun Working Environment Join an experienced team
Career Opportunities: Learn New Skill Management Opportunities
Customer Support Management Lead support team across hotline, Viber, Facebook, and other channels. Ensure timely, accurate responses, SLA complianc...
NayPyiTaw
Benefits: Bonus Travel allowance
Career Opportunities: Learn new skill on the job
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Responsible for monitoring and improving the quality of service, and; translating customer experience management strategy into an effective program or...
MC-Jalux Airport Services Co.,Ltd (MJAS)
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Ferry(or)Transportation Allowance - Laundry Services - Shift Allowan
Highlights:-Japanese working culture - International aviation experiences - Positive workplace culture - Transparency & Fairness
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportunity
Handle all passenger-related operations for incoming and outgoing flights, ensuring the highest quality of service in line with MJAS standards. Maint...
Flymya
Benefits: * Bonus * Lunch & Ferry provided
Highlights:* Fun and flexible working environment * Commitment to diversity, equity, and inclusion * Support work-life balance
Career Opportunities: * Training provided * Promotion opportunities * Opportunities for professional development and career progression
Flymya prides itself on our promise, ‘Travel is easy with us’! And we aim to make travel easy by providing the smoothest possible experien...
Benefits: Quarterly Bonus
Highlights:International Leading Bank in Myanmar
Career Opportunities: Learn new skills on the job
The role is responsible to ensure all KBZPay verification process, lending documentation processes are followed in sync with regulatory compliance. Th...
Myanmar Citizens Bank (MCB)
Benefits: - Ferry provided
Highlights:- International Standard - Make a difference - Join an experienced team
Career Opportunities: - Learn new skills on the job - Promotion opportunities
Review and monitor credit card transactions, comparing data from multiple sources such as bank statements, cards association reports, and internal sys...
Myanmar Imperial College - MIC
Benefits: Annual Bonus Travel allowance Overtime payments Rewards for over performance
Highlights:Fun working environment International standards Differences and challenges
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities Life long learning opportunities
Collect and analyze data for the purpose of evaluating student progress. Identify needs in our network that members of student service department can ...
Benefits: Ferry Provided Overtime Payment Rewards over performance
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities
ငွေအပ်နှံမှုများ၊ ငွေသားထုတ်ယူမှုများ၊ ငွေလွှဲပြောင်းမှုများနှင့် ငွေပေးချေမှုများအပါအဝင် ငွေသားနှင့် ငွေသွင်းငွေလွှဲမှုများအတွက် သေချာစွာစီစစ်ကိုင်တွ...
Myanmar Airways International
Benefits: Overtime payments TCOLA Allowance Ferry Provide FOC Tickets Free Medical Consultation Service Long Service Award PA Insurance Coverage
Highlights:Join a winning team
Key Responsibilities Provide accurate information about flight bookings, check-in procedures, and airline policies. Manage customer requests for chan...
Greet and warmly welcome guests upon arrival, ensuring they feel comfortable and attended to. Direct visitors appropriately and notify the relevant d...
Myanmar Metro Bank
Benefits: - Rewards over performance
Highlights:- Team-based, collaborative work culture - Offer dynamic working environment
Career Opportunities: - Training provided - Learn new skills on the job - Professional growth
Assist in daily banking operations such as deposits, withdrawals, and account openings Handle basic customer inquiries and provide service support at...
Mon State
RnR - Rhythm & Rhymes
Benefits: - Overtime - Incentive - Ferry Provided
Highlights:- Fun working environment - International Standards
Career Opportunities: - Training Provided - Promotion
Role Overview: We are looking for a Digital Care Agent to manage customer interactions through social media, messaging apps, and online platforms. Th...
Benefits: - Overtime - Incentives based on Performance - Ferry provided
Career Opportunities: - Training Provided - Learn new skills - Promotion
Answer incoming calls and respond to customer inquiries promptly. Provide accurate information about products, services, and processes. Log customer r...