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77 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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Myanmar Airways International
16 Posts
Yangon.
Yangon. 16 Posts
Benefits: Shift Allowance Transport Allowance FOC Travel Tickets PA Insurance Coverage SSB Coverage Long Service Award Free Medical Consultation Service
Highlights:Designer Uniform
Career Opportunities: Possibility for job training
Airline Ground Operations Officer are responsible for ensuring safe, efficient, and timely ground handling of aircraft and passengers. This role suppo...
KBZ Bank
5 Posts
Yangon
Yangon 5 Posts
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The checker role is responsible to handle all tickets (Service Requests) as Level-2 support within defined SLA Solving all the Level-2 tickets escalat...
Asia Strategic Education
1 Post
Yangon 1 Post
Benefits: Basic Salary + Commission Free Wall Street English Course after probation
Highlights:International Standards Join an experienced team
Career Opportunities: Training provided Learn new skills on the job
Job Responsibilities Oversee the school’s day-to-day operations to ensure smooth administrative functioning. Maintain and update student, staff...
Uni-Link Logistics Co.,Ltd
Benefits: -Transportation Allowance -Attendance Allowance -Annual Salary Increment
Highlights:No Ferry / Transportation Allowance Provided Working Day - Mon to Sat (Sunday and Public Holidays OFF) Working Hour - 9:00AM to 5:00PM
Career Opportunities: -Training Provided -Learn New Skills -Promotion Opportunity
* Answer customer questions by phone, email, and chat. * Give customers information about rates, delivery times, and shipment status. * Track shipment...
New Sky Travel
Benefits: >Bonus >Incentive >Transportation Allowance >Overtime Payments >Rewards for over performance
Highlights:>Fun working environment >Make a different >Join an experienced team
Career Opportunities: >Training Provided >Promotion opportunities >Management Potential
Job Description: Senior Ticketing Executive Senior Ticketing Executive တစ်ယောက်အနေဖြင့် ပြည်တွင်း/ပြည်ပ လေယာဉ်လက်မှတ် အရောင်းကဏ္ဍကို ကျွမ်းကျင်စွာ ကိ...
RnR - Rhythm & Rhymes
Benefits: - Overtime Payments - Transportation Allowance
Highlights:- Join an experienced team
Career Opportunities: - Management Potential
Job Summary The Customer Application Form Team Supervisor oversees a team responsible for processing, reviewing, and verifying/auditing customer appl...
Benefits: Pun Hlaing Medical Package Free Learning Programs from WSE Company Laptop Provided Yearly Bonus
Highlights:Fun Working Environment International Organization
Career Opportunities: Hanover Prepared Skill Trainings Provided Promotion Opportunities Management Potential Business Transfers Available Increment Opportunities
Student Progress Management Ensure that personal study plans are prepared according to students’ individual needs Monitor coach performance ...
Mandalay
Mandalay 1 Post
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
2 Posts
Mandalay 2 Posts
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...
CB Bank
Benefits: Rewards for over performance. Ferry Provided
Career Opportunities: Learn new skills on the job.
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
Myanmar Japan Thilawa Development Ltd
Benefits: Overtime payment Sat, Sun & Public Holiday closed Ferry + other allowances as per the company's policy
Highlights:Holidays: Saturday, Sunday, and Public Holidays
Career Opportunities: Learn new skills on Job
Answer the incoming calls, note messages, and welcome guests. Arrange meeting room and helps the arrangement of events, refreshment and lunch for gues...
Campana Mythic
Benefits: *Meal Allowance *Transportation Allowance
Highlights:* Fun Working environment * International Standards * Make a difference * Join an experienced team
Career Opportunities: * Learn new skills on the job * Opportunities for Career Advancement * Grow Your Career with Us
As Customer Service for managing ticket complaints, documentations for databases. Handling of customer enquiries,compliance with regulatory requiremen...
Bumble Bee Professionals Co., Ltd
Benefits: -Transportation Charges -Attendance Bonus -Performance Bonus -Living Allowance -Annual Leave Bonus -SIM Card with Bill -Uniform -Birthday Party
Highlights:Join a winning team
Career Opportunities: Opportunities for promotion
Prepare and send service reports to clients. Inform clients about service schedules and changes. Handle customer inquiries and complaints professiona...
Rangoon Espa Group Co.,Ltd
Yangon 2 Posts
Benefits: - Competitive salary + performance incentives - Staff benefits & company activities - Accommodation provided - Staff Discounts
Highlights:- Work in a premium luxury spa environment - Meet and connect with diverse customers - Develop professional customer service skills
Career Opportunities: - Training & skill development - Opportunities for promotion and leadership roles - Build a long-term career in the beauty & wellness industry
Job Summary Join Rangoon Espa Group Co., Ltd. as a Receptionist at our Yankin/Bahan office in Yangon. You will be the first point of contact, deliver...
Ayeyarwaddy Seeds Co.,Ltd.
Benefits: Yearly Bonus and Salary Increment Life Insurance Promotion over performance Long Service Award
Highlights:Grow with Myanmar’s leading seed company Learn from industry experts Build your future in agribusiness Driving agriculture, growing careers
Career Opportunities: Learn and grow with ASC Gain agribusiness expertise Work alongside industry leaders Build a rewarding career
Order Management: Process, verify, and track customer orders, ensuring accuracy in pricing, product details, and delivery timelines. Inventory Coord...
Daiichi Life Insurance Myanmar Ltd
Benefits: * Rewards for overperformance * Weekend Off (Saturday & Sunday) * Public Holidays Off
Career Opportunities: * Learn new Skills on the Job * Hands-on Experience with Real Projects * Grow Your Skills and Advance Your Career
This position will be responsible for... Preparing and implementing effective communication for complaints and resolutions. Communicating with potent...
Elevate Education International Limited
Benefits: 📌Benefits ▪️Salary starting at 400,000 - 500,000 MMK per month (higher based on experience and skills). ▪️Performance-based incentives and growth o
Highlights:. Training Provided . Learn new skills on the job . Promotion opportunities
Career Opportunities: . Performance-based salary increments . Career growth and promotion opportunities . Training and mentorship programs
Job Description Position Title: Student Services Assistant Department: Commercial Team (Supporting Role) Location: Yangon, Myanmar Salary: Startin...
Industrial and Commercial Bank of China (ICBC)
Benefits: - Competitive salary package and bonus - Office Meal - Overtime payments - Performance Rewards
Highlights:. International and fun working environment . Join an experienced team
Career Opportunities: . Comprehensive training provided . A promising career development
Account open/ account close and deposit Speciment and customer informaton management Teller system input Customer inquires FOVA and ebanking system m...
Power X Co.,Ltd
Benefits: _
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
Lead client onboarding and ensure a smooth transition from project delivery to ongoing customer management. Build and maintain strong relationships wi...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
The VoC Officer is responsible for facilitating the 'closed-loop' process by working with internal stakeholders to action customer feedback. M...
Shan State
Shan State 1 Post
Benefits: Bonus
Job Purpose: The Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth ...
Work closely with SAM in all Service Ambassador -related projects that require support. Monitor quality of customer services and customer satisfaction...
4 Posts
NayPyiTaw
NayPyiTaw 4 Posts
Capital Taiyo Life Insurance
3 Posts
Yangon 3 Posts
Benefits: ✔ Attractive Salary Package ✔ Transportation Allowance / Ferry Provided
Highlights:✔ Working Hours: 8:30 AM – 4:30 PM ✔ Off Days: Saturday, Sunday & Public Holiday
Career Opportunities: ✔Training Provided
Contact customers and identify the reasons for surrender requests. Explain available options and solutions to help customers maintain their policies. ...
DKSH ( Myanmar ) Ltd
Benefits: စနေ တနင်္ဂနွေ ပိတ်ပါသည်။ Health Insurance Group Life Insurance Pay for Performance Annual Salary Review
Highlights:Good interpersonal skills
ရန်ကင်း၊ Yangonတွင်ရှိသော Full Time Customer Care Representative (FMCG) (သို့မဟုတ် အချက်အလက်ရေးသွင်းသူ) ရာထူး 1 နေရာစာအတွက် အထူးအခွင့်အရေး၊ လုပ်သက် - ...
Study in Malaysia
Benefits: • Bonus + Commission • Transportation Allowance • Overtime Payments • Reward for over Performance • Annual Trip
Highlights:• Fun working envrioment • Join an experienced team
Career Opportunities: • Training provided • Learn new skills on the Job • Promotion opportunities
- Guide enrolled students and parents through their onboarding process and ensure a seamless journey. - Regularly check in with students/parents to g...
MGL Express by Magnate Group Logistics
Benefits: Attractive salary package
Highlights:An awesome company
Supervise and manage the Customer Service team to ensure smooth daily operations. Handle and resolve customer complaints, escalations, and service-rel...
KBZMS
Benefits: - Quarterly Bonus - Ferry Provided
Highlights:- Join an experience team - Flexible environment
Career Opportunities: - Training Provided - learning opportunities
Job Summary KBZMS is seeking a friendly, detail-oriented Call Center Associate to support customers with banking and insurance inquiries. Based in Pa...
TMW Enterprise Limited
Benefits: Yearly Bonus Transportation Allowance or Ferry Provide
Highlights:-
Career Opportunities: Training provide
Oversee the daily operations of the service center. Ensure all repairs and services are completed efficiently and accurately. Maintain inventory l...