English
71 Customer Service, Support Jobs Found
Sort by
Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
Filters
Freshness
Job Function
Location
Industries
Experience level
Minimum Salary
Graduate, Intern, Other
Get 'Jobs in ' by Email
You will receive these jobs in 7 days.
You have already reached limit of your Job Alert.
You have already subscribed for this criteria.
Your email is not valid, please try again?
A subscription error occurred, please try again later
AIST MYANMAR COMPANY LIMITED
1 Post
Bago Division.
Bago Division. 1 Post
Benefits: Overtime pay Fuel expense reimbursement Quarterly KPIs Performance based bonuses
Highlights:Supportive, dynamic team environment International Standards New business project
Career Opportunities: Corporate training and mentorship Opportunities for advancement
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy building lasting relationships? ...
CANAL PLUS MYANMAR LIMITED
Yangon
Yangon 1 Post
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:CANAL+ is an equal opportunity employer. We welcome applications from all individuals regardless of race,gender,disability or any other characteristic
Career Opportunities: o Training & coaching provided
Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents call answering. Check...
ATOM
Benefits: Airtime Usage Medical Insurance Coverage Bonus Entitlement
Highlights:An awesome company
Career Opportunities: Possibility for job training
Manager Call Center In-Charge Operation is responsible for managing Call Center operation to achieve core KPIs of Call Center, focusing on improving t...
KBZ Bank
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Meeting with customers to discuss complaints and offer solutions to any problems they may be experiencing with customer service Preparing reports summ...
Responsible for monitoring and improving the quality of service, and; translating customer experience management strategy into an effective program or...
Wave Money
10 Posts
Yangon 10 Posts
Benefits: *သွားလာစရိတ် *Life Insurance *Phone Bill Allowance
Highlights:* Brand Promotion အတွေ့ အကြုံ
Career Opportunities: *Brand promotion ဆိုင်ရာလေ့လာစရာများရရှိခြင်း
Wave account အသစ်ဖွင့်ပေးခြင်းနှင့် အသုံးပြုသူ အသစ်များရှာဖွေခြင်း MMQR onboarding actiivities များတွင် ပါဝင်ကူညီပေးခြင်း Customer များအား Wave နှင့် ...
KBZMS
Benefits: - Quarterly Bonus - Ferry Provided
Highlights:- Join an Experience Team - Flexible Working Environment
Career Opportunities: -Training Provided - Learning Opportunities
Process insurance applications, renewals, and endorsements. Verify customer information and policy documents. Maintain accurate records and update sy...
Asia Strategic Education
Benefits: Pun Hlaing Medical Package Free Learning Programs from Wall Street English Company Laptop Provided Monthly Bonus/Commission
Highlights:Fun Working Environment International Organization Chance to work together with Language Specialist/Foreigners
Career Opportunities: Hanover Prepared Skill Trainings Provided Promotion Opportunities Management Potential Business Transfers Available Increment Opportunities
Key Areas of Responsibility for Student Service / English Coach Position This position will be hired for Wall Street English Myanmar. *Student progr...
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
Voice of the Customer (VoC) Manager is responsible for collecting VoC, analyzing and highlighting customer facing issues to internal business teams an...
Green Pest Management Co.,Ltd
Benefits: -Competitive Salary -Performance-Based Incentives -Transportation & Mobile Allowance
Highlights:- Salary Review based on performance - Professional Training & Career Development Opportunities
Career Opportunities: - Great talent deserves great opportunities and rewards.
Visit customer sites to conduct surveys and assess pest-related issues and site conditions. Communicate directly with customers to understand their ne...
Javelin Services Ltd (AEQUITAS Holding)
Benefits: • Work for an International company • Develop your skills to international standards
Highlights:Work as part of a tight-knit international team of professionals.
Career Opportunities: • Progressive training provided • Strong potential to increase both position and salary
Build relationships with key client accounts. Schedule quarter meetings with clients to ensure service quality is good. Provide meeting minutes and ac...
Auto Nova
3 Posts
Yangon 3 Posts
Benefits: အခြေခံလစာ ထမင်းစားရိတ် ရက်မှန်ကြေး အခြားခံစားခွင့်များ
Highlights:အတွေ့အကြုံမရှိသူများလည်းလျှောက်ထားနိုင်ပါသည်
Career Opportunities: On-board Training , Job on Training, Professional Training Sponsorship and Soft Skill Training
English Version ------------------- Enter customer information and car-related data into the ERP system. Provide business information to customers i...
Myanmar Imperial College - MIC
Benefits: Annual Bonus Travel allowance Overtime payments Rewards for over performance
Highlights:Fun working environment International standards Differences and challenges
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities Life long learning opportunities
Collect and analyze data for the purpose of evaluating student progress. Identify needs in our network that members of student service department can ...
Bumble Bee Professionals Co., Ltd
Benefits: -Transportation Charges -Attendance Bonus -Performance Bonus -Living Allowance -Annual Leave Bonus -SIM Card with Bill -Uniform -Birthday Party
Prepare and send service reports to clients. Inform clients about service schedules and changes. Handle customer inquiries and complaints professiona...
Shan State
Shan State 1 Post
Bago Division
Bago Division 10 Posts
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
Bago Division 1 Post
Benefits: Bonus
Job Purpose: The Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth ...
2 Posts
Bago Division 2 Posts
Job Purpose: The Customer Care Officer (JA/SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiri...
Ayeyarwaddy Seeds Co.,Ltd.
Benefits: Yearly Bonus and Salary Increment Life Insurance Promotion over performance Long Service Award
Highlights:Grow with Myanmar’s leading seed company Learn from industry experts Build your future in agribusiness Driving agriculture, growing careers
Career Opportunities: Learn and grow with ASC Gain agribusiness expertise Work alongside industry leaders Build a rewarding career
Order Management: Process, verify, and track customer orders, ensuring accuracy in pricing, product details, and delivery timelines. Inventory Coord...
Sun King Myanmar Limited
Benefits: • Overtime allowance • Up to 26 days of Annual & Casual Leave • 2 days off per week. • International work environment • Employee recognition prog
Highlights:• International work environment • Make a real impact • Collaborative & supportive team • Inclusive workplace culture • Stable and growing com
Career Opportunities: • Structured onboarding & training • Continuous learning opportunities • Cross-functional exposure • Internal career advancement
Handle inbound and outbound customer calls in a professional and courteous manner. Respond to customer inquiries regarding products, services, orders,...
Hana Microfinance Ltd
Benefits: Rewards for over performance
Highlights:Join a winning team
Career Opportunities: Opportunities for promotion
Provide proper communication through telephone calls with the customers Manage large amount of inbound and especially outbound calls in timely manner ...
Benefits: Fun Working Environment
Highlights:မြန်မာနိုင်ငံ၏ အကြီးဆုံးဘဏ်တွင်လုပ်ကိုင်ခွင့်ရရှိခြင်:
Career Opportunities: Fun Working Environment
လုံခြုံရေးတာဝန်များကို နေ့/ည တာဝန်ထမ်းဆောင်နိုင်သူ ဘဏ်မှသင်ကြားပေးမည့် လုံခြုံရေးသင်တန်းများကို တက်ရောက်နိုင်သူ အဖွဲ့အစည်းနှင့်ပူးပေါင်းဆောင်ရွက်လိုသူ...
Daiichi Life Insurance Myanmar Ltd
Benefits: * Rewards for overperformance * Weekend Off (Saturday & Sunday) * Public Holidays Off
Highlights:* Fun Working environment * International Standards * Make a difference * Join an experienced team
Career Opportunities: * Learn new Skills on the Job * Hands-on Experience with Real Projects * Grow Your Skills and Advance Your Career
This role is responsible for supporting customer service operational excellence through performance reporting, data analysis, service quality monitori...
Mon State
Mon State 1 Post
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Senior Manager, Customer Journey Management is responsible for driving customer-centric transformation by leading the organization's Customer Jour...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care SupportOff
Highlights:International Standards Leading Bank in Myanmar
Career Opportunities: Learn new skills on job.
A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors. ... The Team Leader's responsibiliti...
MGL Express by Magnate Group Logistics
Benefits: ✨ Annual Salary Increment ✨ Bonus ✨ Social Welfare Benefits ✨ Training & Development ✨ Career Growth Opportunities ✨ Other Company Benefits
Highlights:📍 Multiple Locations 🔹 ရွှေပြည်သာ ရုံးခွဲ 🔹 တောင်ဒဂုံ ရုံးခွဲ 🔹 လှိင်သာယာ ရုံးခွဲ 🔹 ကျောက်တန်း ရုံးခွဲ 🔹 International 🔹 ၄၆ လမ်း ရုံးခွဲ
Customer များ၏ Inquiry များကို ဖုန်း / Viber နှင့် သက်ဆိုင်ရာ Communication Channel များမှ ဖြေကြားပေးခြင်း Parcel နှင့် Delivery Status များကို စစ်ဆေး...
Benefits: Ferry (Specific Area, Pick-up Point) Uniform Health Insurance Quarterly Bonus
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar
Career Opportunities: Learn new skills on job
This role ensures efficient resolution of customer and order issues through daily communication with logistics partners, monitoring performance, and h...
Mandalay
Mandalay 1 Post
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
Job Description ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကိုကောင်းစွာသိရှိပြီး Customer များအားသေချာစွာရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရ...
AGGA.IO Co., Ltd.
Support the onboarding and activation of new drivers, including registration, document verification, App setup, and training. Conduct driver acquisiti...