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68 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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Myanmar Airways International
3 Posts
Yangon.
Yangon. 3 Posts
Benefits: Shift Allowance Transport Provide FOC Tickets Free Medical Consultation Service Long Service Award PA Insurance Coverage
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
To provide accurate information about flight bookings, check-in procedures, and airline policies. To manage customer requests for changes, cancellatio...
Exera Myanmar
1 Post
Yangon
Yangon 1 Post
Benefits: Rewards for over performance OT
Highlights:Fun working environments Only 15 or 16 working days in a month
Career Opportunities: Training provided
Work Schedule The shift pattern follows a 2 working days / 2 days off cycle . Day 1: Day Shift Day 2: Night Shift Shift Hours Day Shift: 6:30...
New Sky Travel
Benefits: >Bonus >Incentive >Transportation Allowance >Overtime Payments >Rewards for over performance
Highlights:>Fun working environment >Make a different >Join an experienced team
Career Opportunities: >Training Provided >Promotion opportunities >Management Potential
Job Description: Senior Ticketing Executive Senior Ticketing Executive တစ်ယောက်အနေဖြင့် ပြည်တွင်း/ပြည်ပ လေယာဉ်လက်မှတ် အရောင်းကဏ္ဍကို ကျွမ်းကျင်စွာ ကိ...
Daiichi Life Insurance Myanmar Ltd
Yangon 3 Posts
Benefits: * Rewards for overperformance * Weekends Off (Saturday & Sunday) * Public Holidays Off
Highlights:* Fun Working environment * International Standards * Make a difference * Join an experienced team
Career Opportunities: * Learn new Skills on the Job * Hands-on Experience with Real Projects * Grow Your Skills and Advance Your Career
The Customer Service Assistant is responsible for proactively contacting existing customers within the company's database to strengthen customer r...
Asia Strategic Education
Benefits: * Respective commission & Bonus
Highlights:* International Standard
Career Opportunities: * Learn new skills on the job.
About Kids&Us International Kids&Us was founded in Manresa, Barcelona, in 2003. The success of the method and the business model brought a ra...
Heguru Yangon Centre
Benefits: Yearly Bonus
Highlights:. Fun working environment
Career Opportunities: Opportunities for promotion
Job Summary Join a friendly education center in Kamaryut, Yangon, as a Front Office team member supporting daily customer service and administrative ...
Supervise and manage the daily activities of Customer Engagement Officers. Monitor call quality and ensure compliance with company service standards. ...
Yoma Bank
Benefits: • Ferry Provided • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Highlights:• Empowered Working Environment • Diverse Team
Career Opportunities: • Learning and Development Platform • Opportunities to Explore Multiple Career Paths
ROLE PURPOSE The Vice President - Corporate Banking will be executing Yoma Bank’s corporate banking business strategy with a view to achieving...
MC-Jalux Airport Services Co.,Ltd (MJAS)
Mandalay
Mandalay 3 Posts
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Transportation Allowance - Laundry Services - Shift Allowance
Highlights:- International aviation experiences - Positive workplace culture - Transparency & Fairness
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportunity
Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide ac...
CANAL PLUS MYANMAR LIMITED
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:CANAL+ is an equal opportunity employer. We welcome applications from all individuals regardless of race,gender,disability or any other characteristic
Career Opportunities: o Training & coaching provided
JOB DESCRIPTION: Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents cal...
Ayeyarwaddy Seeds Co.,Ltd.
Benefits: Yearly Bonus and Salary Increment Life Insurance Promotion over performance Long Service Award
Highlights:Grow with Myanmar’s leading seed company Learn from industry experts Build your future in agribusiness Driving agriculture, growing careers
Career Opportunities: Learn and grow with ASC Gain agribusiness expertise Work alongside industry leaders Build a rewarding career
Order Management: Process, verify, and track customer orders, ensuring accuracy in pricing, product details, and delivery timelines. Inventory Coord...
KBZ Bank
40 Posts
Yangon 40 Posts
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standards Leading Bank in Myanmar
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
Supports the Branch Incharge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption an...
Shan State
Shan State 1 Post
Benefits: Bonus
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth ...
JFE MYANMAR Coated Steel
Benefits: Ferry Provided. Transportation Allowance. Meal provided partially. Phone Bill provided. Incentive Allowance Health Insurance and life Insurance
Highlights:International Standard
Career Opportunities: Learn new skill on the job.
To work safely at all times and to actively participate in JMCS Safety programs. Be the first point of contact for customers ensuring the JMCS Service...
Concordia Public Company Limited
2 Posts
Yangon 2 Posts
Benefits: Working Day: Mon to Fri, Meal Allowance, Attendance Allowance, Ferry Provided
Highlights:Make a difference
Administer, monitor, and maintain the company's CRM system. Support CRM users across departments and provide troubleshooting assistance. Ensure CR...
MARGA GROUP
Benefits: - Overtime Allowance - Hospitalization and Life Insurance - Other staff benefits
Highlights:- 6 days a week - work with duty roaster
Career Opportunities: - International Working Standard - Learn new skills on job
Job Descriptions: Build and maintain positive relationship with residents. Promptly handle and resolve all inquiries and requests ensuring a high lev...
Flymya
5 Posts
Yangon 5 Posts
Benefits: * Shift Allowance, Lunch & Ferry provided * Year-end Bonus
Highlights:* Fun and flexible working environment * Commitment to diversity, equity, and inclusion * Support work-life balance
Career Opportunities: * Training provided * Promotion opportunities * Opportunities for professional development and career progression
Flymya prides itself on our promise, ‘Travel is easy with us’! And we aim to make travel easy by providing the smoothest possible experien...
DKSH ( Myanmar ) Ltd
Benefits: Health Insurance Group Life Insurance Pay for Performance Annual Salary Review
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable. Develop busin...
Benefits: *Yearly bonus
Highlights:* International Standard * Join an experienced team
Career Opportunities: * Training Provided * Learn new skills
1. Network Building & Partnerships Maintain strong relationships with existing partner companies and continuously expand the professional network...
Mandalay 1 Post
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Job Description ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကိုကောင်းစွာသိရှိပြီး Customer များအားသေချာစွာရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရ...
ATOM
Benefits: Airtime Usage Medical Insurance Coverage Bonus Entitlement
Highlights:An awesome company
Career Opportunities: Possibility for job training
The AM / Manager Call Center In-Charge Operation is responsible for managing Call Center operation to achieve core KPIs of Call Center, focusing on im...
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Able to work in the assigned branches to improve the branch customer service standards and travelling to nationwide Responding to customer inquiries, ...
Yadanar More & More Co.,Ltd
Benefits: * Yearly bonus * Attendance bonus * Travelling allowance * Wedding benefit * Staff party
Highlights:* Travel allowance will be provided to shortlisted interview candidates. * Holiday - Sunday, National Holiday * Working hours - 9:00 AM to 5:30
Career Opportunities: * Training provided * Learn new skill on the job * Promotion opportunities * Management potential
This role is responsible for nurturing and maintaining long-term relationships with existing customers. The primary focus is to maximize Customer Life...
Elevate Education Global
Benefits: Benefits Salary starting at 400,000 - 500,000 MMK MMK per month. Performance-based incentives and growth opportunities. Supportive and dynami
Highlights:. International Standards . Join an experienced team
Career Opportunities: . Training Provided . Learn new skills on the job . Promotion opportunities
Job Description Summary (Read This First) This is a supporting role in our commercial team, mainly helping students who want to study in Thailand (o...
Asia Strategic Holdings
Benefits: Attractive Salary + Commissions Saturday, Sunday and Public Holiday Off
Highlights:Fun working environment International standard Join an experience team
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities
Job Description Assist students while on the bus and when crossing the road. Help students place their school bags and lunch boxes in the designated ...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Certified Basic Banking Training - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's ...
Mandalay 2 Posts
Benefits: Bonus Travel allowance
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
CB Bank
Benefits: Rewards for over performance. Ferry Provided
Career Opportunities: Learn new skills on the job.
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...