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111 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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Myanmar Airways International
3 Posts
Yangon.
Yangon. 3 Posts
Benefits: Shift Allowance Ferry Provide FOC Tickets Free Medical Consultation Service Long Service Award PA Insurance Coverage
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
Key Responsibilities Provide accurate information about flight bookings, check-in procedures, and airline policies. Manage customer requests for chan...
Myanma Awba Group
1 Post
Yangon
Yangon 1 Post
Benefits: Ferry Provided. Yearly Increment.
Highlights:Join an experienced team.
Career Opportunities: Promotion Opportunities.
ကိုယ်စားလှယ်များထံမှ ကုန်အမှာများ (Orders) ကိုလက်ခံရန်။ ကိုယ်စားလှယ်များ၏ အမှာများ (Orders) ကို SAP တွင်အရောင်းဘောင်ချာဖွင့်၍ စက်ရုံသို့ E-mail ပေးပို...
JobNet Group Corporate (Sales)
Benefits: Rewards for performance
Highlights:Fun Working Environment
Career Opportunities: Training Provided
We are seeking an Employer Relations & Partnership Executive to build strong, lasting partnerships with corporate clients and recruitment agencie...
KBZ Bank
Ayeyawady Division
Ayeyawady Division 1 Post
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
2 Posts
Ayeyawady Division 2 Posts
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Myanma Apex Bank (MAB) Ltd
Yangon 3 Posts
Benefits: Ferry Provided
Highlights:An awesome company
Main Duties and Responsibilities (အဓိကတာ၀န် နှင့် ၀တ္တရားများ) Achieve the annual income target assigned for Treasury/FX operations. Monitor daily fun...
Benefits: - Ferry Provided
Career Opportunities: Possibility for job training
Key Responsibilities Achieve monthly and annual sales targets Build and maintain strong, long-term relationships with clients Identify and acquire ne...
Pristine Group of Companies
Benefits: Ferry & Lunch Provide Annual Bonus
Highlights:Fun Working Environment Join Experience Team Career opportunities
Career Opportunities: Promotion Opportunities Training Provided
• စျေးကွက်လေ့လာမှုများ ပြုလုပ်ပြီး သတ်မှတ်ထားသော နယ်မြေများတွင် စီးပွားရေးအခွင့်အလမ်းများကို ရှာဖွေဖော်ထုတ်ခြင်း • Branch အသစ်များ၏ လုပ်ငန်း...
Pyei Sone Hein Group of Companies
Benefits: Travel Allowance Yearly Bonus Yearly Salary increase (or) Promotion
Highlights:Join a winning team
Career Opportunities: Product Training Refresh Training
Production, Installation and Service လုပ်ငန်းစဉ်များအား စိစစ်ခြင်း။ Service Way (Downtown) and HO Service Way Plan,Income,Daily Report,Spare Part List...
Suzuki Thilawa Motor Co.,Ltd
Benefits: - Lunch Provided - Ferry Provided - Uniform Provided
(1) Service Warranty To manage and support warranty-related processes with dealers To handle technical warranty cases and coordinate reimbursement cl...
AFFINITY (MYANMAR) COMPANY LIMITED
Benefits: Opportunity to gain experience working with a Singapore-based company.
Highlights:Performance-based increments and incentive. Stable and long-term role with a Singapore-based company.
Career Opportunities: Training Provided. Learn new Skills on the job.
Work Location: 🏠 Mayangone Township ( Based on your performance after the probation period, there may be an opportunity for a work-from-home arrange...
ATOM
Benefits: - Airtime Usage - Medical Insurance Coverage - Bonus Entitlement
Highlights:- Make a difference! - Join an experienced team!
Career Opportunities: - Learn new skills on the job
The Manager, Customer Service Excellence Support role is responsible for managing system enhancements, implementations, and continuous improvement ini...
Shan State
Shan State 1 Post
Benefits: Bonus
Job Purpose: The Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth ...
Myanmar Japan Thilawa Development Ltd
Benefits: Overtime payment Sat, Sun & Public Holiday closed Ferry + other allowances as per the company's policy
Highlights:Holidays: Saturday, Sunday, and Public Holidays
Career Opportunities: Learn new skills on Job
Answer the incoming calls, note messages, and welcome guests. Arrange meeting room and helps the arrangement of events, refreshment and lunch for gues...
Exera Myanmar
Benefits: Rewards for over performance OT
Highlights:Fun working environments Only 15 or 16 working days in a month
Career Opportunities: Training provided
Work Schedule The shift pattern follows a 2 working days / 2 days off cycle . Day 1: Day Shift Day 2: Night Shift Shift Hours Day Shift: 6:30...
Network International School
Benefits: *Attractive Holidays *Health Insurance *13 months bonus *Transportation allowance *PIT allowance
Highlights:*International Standard
Career Opportunities: *Learn new skill *CPD opportunity
Position Overview The Parent Relationship Manager plays a central role in strengthening relationships between the school and its parent community. Th...
Kocos Myanmar
Benefits: - company perks and discounts - Bonus
Career Opportunities: Learn new skills
Join our dynamic team in the fast-paced Retail and Wholesale industry as an Office Staff member! This entry-level position offers a fantastic opportun...
Yaung Ni Oo Group of Companies
Benefits: Basic Salary + Sales Commission Phone bill Annual bonus and other allowance
Highlights:Performance Assessment
Career Opportunities: Career Development Plan
Act as a primary point of contact between customers and the workshop Attend to customers’ repair & maintenance requirement including but not...
Asia Strategic Education
Benefits: Bonus + Commissions
Highlights:Fun Working Environments
Career Opportunities: Training Provided Promotion Opportunities
Job description Kids&Us is a globally recognized English learning brand for children, founded in Barcelona in 2003 and now operating in 600+ schoo...
Pioneer Agrobiz Co.,Ltd
Benefits: - Travel Allowance - Yearly Bonus - Performance Bonus
Career Opportunities: Opportunities for promotion
Job Summary Join a dynamic team supporting customers in the machinery and engineering sector. This entry-level role is ideal for someone who is frien...
Industrial and Commercial Bank of China (ICBC)
Benefits: (1) Competitive salary package, bonus (2) Office Meal (3) Overtime payments (4) Rewards for over performance
Highlights:(1) International and fun working environment (2) Join an experienced team
Career Opportunities: (1) Comprehensive training provided (2) a promising career development
Job Description: Evaluate new clients, structure credit facilities, perform credit assessment, cash flow projections and loan documentations Build an...
Mandalay
Mandalay 2 Posts
Benefits: Quarterly bonus
Highlights:International Standard
Career Opportunities: Management Potential.
Monitors performance of contact center and to construct standard operating procedure (SOP) for maximum customer satisfaction. Monitors customer ser...
Yangon 2 Posts
Myanmar Imperial College - MIC
Benefits: Annual Bonus Travel allowance Overtime payments Rewards for over performance
Highlights:Fun working environment International standards Differences and challenges
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities Life long learning opportunities
Collect and analyze data for the purpose of evaluating student progress. Identify needs in our network that members of student service department can ...
Excellent Fortune Insurance Co.,Ltd
Mandalay 3 Posts
Benefits: * Phone SIM card * Yearly Bonus and Increment * Group Life Insurance * Cost of Living Allowance * Staff Loan
Highlights:* Join an experienced team * Sat/Sun and Gazetted holiday off * Fun working environment
Career Opportunities: * Promotion opportunities * Management potential * Learn new skills on the job * Training provided
Handle insurance policy processing and administration tasks. Assist in handling the customer inquiry process. Support claim processing and follow-up. ...
AUTO BOOM COMPANY LIMITED
Benefits: - Bonus, Unit Bonus - Reward for over Performance - Phone Allowance - Meal Allowance - Transportation allowance - Sunday and Public Holiday off
Highlights:-Fun Working Environment -Join Experience Team -Career opportunities
Career Opportunities: -Promotion Opportunities -Training Provided
Job Summary A customer-focused role supporting sales growth, client onboarding, and account development in the automotive sector. You will work close...
Mon State
Mon State 1 Post
Highlights:International Standards
Career Opportunities: Management Potential
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...
10 Posts
Yangon 10 Posts