MMR
Myanmar
79 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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AYA Bank
Yangon.
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Happy Working Environment - Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Basic Banking Training will be provided. - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers To ensure customers understand AYA Bank's product and services in details To complete KYC's i...
Edulink Myanmar
Yangon
Benefits: ● Opportunity to be apart of grow ● Free English class in Edulink Myanmar
Highlights:• Fun working environment • International standards • Make a difference • Join an experienced team
Career Opportunities: • Training provided • Learn new skills on the job • Management potential
Understand the mission, vision, structure, operations and policies of Edulink Myanmar Enter data about student enrollments prompting and accurately in...
Myanmar Distribution Group Co., Ltd.(MDG)
Benefits: - Ferry Provided - Monday to Friday (Alternate Saturday) - Social Welfare
Highlights:- On Job Training
Career Opportunities: - Career Development
Collect, sort, distribute and prepare mail, messages, and courier deliveries in the front desk. File and maintain records. Understanding proper docu...
Naing Family Cherry Oo Co., Ltd.
Benefits: Off day; Sunday Transportation Allowance Basic food by Quarterly
Highlights:Join a winning team
Career Opportunities: Training Provided
• Maintaining a positive, empathetic, and professional attitude towards customers at all time. • Responding promptly to customer inquiries. ...
Wall Street English Myanmar
Benefits: - Rewards for over performance
Highlights:- International standards
Career Opportunities: - Learn new skills on the job - Promotion opportunities
Receive and greet visitors while managing the front desk Warmly welcome people visiting our Wall Street English center Inquire about the purpose ...
A Bank
Benefits: - Ferry from the designated point - OT Allowance - Late Ferry Arrangement - Meal Allowance
Highlights:- Fun working environement - Young and Energetic
Career Opportunities: - Training Provided - Learn new skills on job
A bank ရုံးချုပ် နှင့် ဘဏ်ခွဲများတွင် လုပ်ကိုင်နိုင်ရန် Associate နှင့် Junior Associate ရာထူးများ ခေါ်ယူ ခန့်အပ်လျက်ရှိပါသည်။ ကျောင်းကိစ္စ ကင်းရှင်းသ...
Mudon Maung Maung Group of Companies
Benefits: - Ferry Provided - Lunch Provided - Uniform Provided
Highlights:-Fun Working environment -Make a difference - Join an experienced team
Career Opportunities: - Training provided - Learn new skills on the job - Management potential
JOB SUMMARY We are seeking an Automotive Service Manager whose responsibility is to oversee the service department of an automotive repair workshop a...
HAGL Myanmar
Benefits: • Uniform • Meal Allowance • Transportation Allowance • Yearly Bonus • Long Services Award
Highlights:• International Standard. • Learn new skills.
Career Opportunities: • Training provide • Promotion opportunities
• Welcoming or Directing guests and answering tenants needs. • Complying with procedures, rules and regulations on keeping a safe and clean ...
GRAND GUARDIAN NIPPON LIFE INSURANCE
Benefits: Fixed Salary Staff Welfare
Highlights:• Sunrise Industry like Insurance in Myanmar • Opportunity to learn and grow in the Organization
Career Opportunities: • World Class Training and Handholding by Industry experts and best practices of Nippon life
Support for insurance procedures Support for after service for customer Various liaison operations between HQ and Sales Branch LPO salary calculation ...
NayPyiTaw
CANAL PLUS MYANMAR LIMITED
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:o International environment
Career Opportunities: o Training & coaching provided
JOB DESCRIPTION: • Provides product/service information by answering questions; offering assistance. • Operation floor checking for support...
ATOM
Benefits: Airtime Usage Medical Insurance Coverage Bonus Entitlement
Highlights:Make a difference! Join an experienced team!
Career Opportunities: Learn new Skills on the job
Job Purpose Senior Manager, Customer Journey Management is responsible for executing a customer advocacy function and mapping customer journeys. Jobh...
Benefits: ● Opportunity to be apart of grow ● Free English class in Edulink Myanmar ● Attractive Incentive
● To provide professional and quality education consulting and career counseling services to clients via face-to-face, phone, Zoom and email ● To prov...
Benefits: Ferry Provide or Transportation Allowance Basic Food by Quarterly Off Day: Sunday
Highlights:Tea Break
· Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team'...
Javelin Services Ltd(AEQUITAS Holding))
Benefits: • Work for an International company • Develop your skills to international standards
Highlights:Work as part of a tight-knit international team of professionals
Career Opportunities: • Progressive training provided • Strong potential to increase both position and salary
Build relationships with key clients. Schedule regular meetings with clients to ensure service quality. Type up and distribute meeting minutes and act...
Global Technology Co., Ltd (GlobalNet)
Benefits: Attendance Bonus Meal & Transportation Allowance Rewards for Over Performance
Highlights:Positive , Development Environment
Career Opportunities: Training Provided Learn New Skills on job Promotion Opportunities Management Potential
- Ensure the customer experience is central to all activities - Plan and direct the strategy and approach for the Customer Care team responsible for p...
Suzuki Thilawa Motor Co.,Ltd
Benefits: * Lunch Provided * Ferry Provided * Uniform Provided
Highlights:An awesome company
Career Opportunities: Learn new skills and techniques
Essential Duties and Responsibilities - Fill customer data record and keep data - Report to Management after checking data - Assist to resolve the c...
Benefits: Fixed Salary
Highlights:Sunrise Industry like Insurance in Myanmar Opportunity to learn and grow in the Organization
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities
Process daily insurance operation activities. Data inputting for customers' information. Reporting for daily, weekly and monthly sales data and op...
Benefits: Transportation Bonus OT Allowance
Highlights:You can make a difference
Career Opportunities: Possibility for job training
Greet and assist customers in a friendly and professional manner. Provide information and guidance on AYA Pay and, AYA digital products. Process custo...
SHWE TAUNG GROUP
Benefits: - Meal Allowance - Rewards for over performance
Highlights:- Fun working environment, - International Standard - Join an experienced team
Career Opportunities: - Training provided - Learn new skill on the jobs - Promotion Opportunity
Report to Leasing Executive. To answer Phone and Person who inquiry about Retail Leasing Spaces in Junction Centre. To show available spaces to prospe...
MARGA GROUP
Benefits: OT Allowance Health and Life Insurance
Highlights:International Standard
Career Opportunities: Learn new skills on job
Job Purpose The role of the Customer Service Specialist will be to assist the Customer Service Supervisor in managing Customer Service activities for...
KBZ Bank
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standards Leading Bank in Myanmar
The role holder is responsible for developing and delivering a cost effective, efficient and well-controlled process management framework and for intr...
Myanmar Future Farm Group Co.,Ltd
Benefits: -
Check to ensure that appropriate changes were made to resolve customers ‘problem. Contact customers to respond to inquiries or to notify them to...
Career Opportunities: Opportunities for promotion
The role of the position holder will be to assist team members, provide bank officers, support for the Bank’s trade operation and demonstrated c...
Benefits: OT Allowance Attractive Commission Scheme Health & Life Insurance
Highlights:International Working Standard
Career Opportunities: Learn New Skill on job
Responsibilities: Connecting with new clients in order to lease vacant spaces Reconciliation of contract information Maintaining good long-term relati...
Benefits: Quarterly Bonus Uniform Health Insurance
The objective of customer service is to identify queries of customers, interact with customers, answer the queries of customers, resolve service issue...
Benefits: Bonus
Highlights:Join an difference team
A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and mainta...
Shan State
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Responsible for provide customer services, KYC supports and assisting to achieve the targets set on products and services by following the guidance o...
Support End-to-End digital service and product developments, operations, and deliveries. Manage and update daily dashboard with relevant business KPIs...