MMR
Myanmar
67 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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Yoma Bank
Yangon.
Benefits: • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Highlights:• Empowered Working Environment • Diverse Team
Career Opportunities: • Learning and Development Platform • Opportunities to Explore Multiple Career Paths
Customer Service Specialist သည် ဘဏ်၏ စွမ်းဆောင်ရည် ပေါ်ပေါက်စေရန် အပြုသဘော ဆောင်သော အမြင်နှင့် ကျင့်ဝတ် တို့ဖြင့် Customer Service၊ Customer ထိန်းသိမ်...
IIG Education Myanmar Co.,Ltd
Yangon
Benefits: .
Highlights:You can make a difference
Career Opportunities: Possibility for job training
Key Responsibilities: Handle inbound and outbound customer calls in a professional manner Respond to inquiries and resolve complaints promptly and acc...
Mo Mo Ventures Finance Co.,Ltd
Benefits: . Ferry provided . Opportunity to learn new skills
Highlights:. Fun working environment
Career Opportunities: . Promotion opportunities
Align credit and collection policies. Plan and execute collection activities. Analyze and manage overdue accounts. Follow up on outstanding payments. ...
KBZ Bank
Mandalay
Benefits: Quarterly Bonus Uniform Provide Health Care Allowance
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကို ကောင်းစွာသိရှိပြီး Customer များအား သေချာစွာ ရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရင်းပိတ်ခြင်း။ ...
Bago Division
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Myanmar Jardine Schindler Ltd
Benefits: -
Highlights:-Join an experienced team
Career Opportunities: -Learn new skills on the job
To conduct surveys on Market Intelligence Data of all lifts and escalators of every brand installed in the city To be able to travel around the city e...
Benefits: • Ferry Provided • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
ROLE PURPOSE ငွေကြေးပိုင်းဆိုင်ရာလုပ်ငန်း၊ Internal & External Customers အသုံးပြုလိုသည့် ဝန်ဆောင်မှု့များအား သက်ဆိုင်ရာဌာနအသီးသီးသို့ ချိတ်ဆက်ပ...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care SupportOff
Highlights:International Standards Leading Bank in Myanmar
Career Opportunities: Learn new skills on job.
A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors. ... The Team Leader's responsibiliti...
Exera Myanmar
Benefits: Commission + Bonus
Highlights:2 Working days → 2 days off Day 1 shift → Night 1 shift → 2 days off (repeat) Day - 6:30AM to 6PM Night - 6PM to 6:30AM Under the 2-work /
Career Opportunities: Training Provided
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: Record daily operations, incidents, and duty rosters. Monitor missions, patrols, and secure transport. Handle...
CANAL PLUS MYANMAR LIMITED
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:CANAL+ is an equal opportunity employer. We welcome applications from all individuals regardless of race,gender,disability or any other characteristic
Career Opportunities: o Training & coaching provided
JOB DESCRIPTION: Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents cal...
MARGA GROUP
Benefits: - Overtime Allowance - Hospitalization and Life Insurance - Other staff benefits
Highlights:- 6 days a week - work with duty roaster
Career Opportunities: - International Working Standard - Learn new skills on job
Job Descriptions: Build and maintain positive relationship with residents. Promptly handle and resolve all inquiries and requests ensuring a high lev...
GNE Co.,Ltd
Benefits: * Annual Bonus *General Allowance
Highlights:An awesome company
Career Opportunities: Learn new skills and techniques
Perform site surveys for solar system installations, create planning and preparation schedules, and coordinate with the installation team. Provide af...
New Sky Travel
Benefits: Incentive Target Yearly Bonus OT Allowance Transportation allowance
Highlights:Fun Working Environment Make A Difference
Career Opportunities: Promotion Opportunities Learn New Skills
1.Handling domestic and international ticketing. 2.Daily ticket issue report, airline schedule and air fare updating. 3.Comply with all ariline bookin...
Hana Microfinance Ltd
Benefits: Rewards over performance
Highlights:Join a winning team
Career Opportunities: Opportunities for promotion
Provide proper communication through telephone calls with the customers Manage large amount of inbound and especially outbound calls in timely manner ...
808 Beauty Center
Benefits: Provide the living room and daily have a meal allowance Rewards for over performance Leave have 4 days in one month and then have an annual le
Highlights: Fun Working environment International Standards Join a Success team
Career Opportunities: Training provided Learn new Skills on the job Promotion opportunities
Supervise daily customer service operations Handle escalated customer complaints and provide quick resolutions Monitor service quality and implement i...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Assist in collecting and organizing large sets of data from various sources, ensuring accuracy and completeness. Cleanse, transform, and validate data...
Yangon BPO Ltd
Benefits: - Overtime Payment - Yearly Bonus - Required to work during Myanmar Public Holidays. - Candidate will follow Singapore Public Holidays.
Highlights:Working Hour Shift 1 Mon, Tue, Fri - 1 pm to 9 pm Sat, Sun- 8 am to 6:30 pm Shift 2 Wed, Thu, Fri - 1 pm to 9 pm Sat, Sun- 8 am to 6:3
Career Opportunities: * Training Provide * Career Opportunities
Uphold and champion the Company’s Brand Guidelines and Customer Service Blueprint as the first point of contact for clients and leads. Manage ph...
Shichida Myanmar
Benefits: • Competitive salary & transport allowance. • Training & mentorship • Medical Insurance
Highlights:• Supportive, growth-minded team • Career growth in a forward-thinking company.
• Welcome and support students/parents. • Provide program details, schedules, and policies. • Assist with registration, class ...
Hafary Myanmar-Leading Tile Supplier, Singapore
Benefits: Competitive Salary Health Insurance Annual Bonus
Highlights:Fun Working Experience Join an experience
Career Opportunities: Training provided Learn new skills on the job Promotion opportunity
Welcome and advise customers on tile products and design options Maintain luxury tiles gallery standards (cleanliness, display, ambiance) Provide exce...
Yangon Aerodrome
Benefits: Transport Allowance Reward for Over Performance
Highlights:Good Working Environment International Standards Make a difference
Career Opportunities: Training Provided Learn new skill on the job Promotion Opportunity Management Potential
Supervise daily customer service operations at information counters. Handle escalated passenger complaints and provide quick resolutions. Monitor serv...
Epic World Co.,Ltd
Benefits: Bonus OT Payment Travel Allowance
Highlights:Fun Working Environment Join an experience Team
Career Opportunities: Training Provided Promotion Opportunity
Provide clear and accurate information about tour packages, visa services, ticketing, and travel policies. Solve customer issues politely and effectiv...
Myanmar Airways International
Benefits: - TCOLA Allowance - Overtime payments - Ferry Provide - FOC Tickets - Free Medical Consultation Service - Long Service Award - PA Insurance Cov
Job Scope: To ensure smooth functioning of distribution systems, OTA connectivity, website sales, BSP, and payment gateways, while supporting sales c...
JobNet Corporate (Sales)
Benefits: Rewards for performance
Highlights:Fun Working Environment
We are seeking an Employer Relations & Partnership Executive to build strong, lasting partnerships with corporate clients and recruitment agencie...
BFI EDUCATION SERVICES COMPANY LIMITED
Benefits: Meal allowance Overtime payments
Highlights:Fun Working Environment International Standards Join an experienced team
Career Opportunities: Learn new skills on the job
Welcome the guest with warm and friendly. Patiently answer customer questions and phone calls. Manage incoming telephone calls and forward calls to ap...
Shan State
Myanmar Imperial College - MIC
Benefits: Annual Bonus Travel allowance Overtime payments Rewards for over performance
Highlights:Fun working environment International standards Differences and challenges
Career Opportunities: Training provided Learn new skills on the job Promotion opportunities Life long learning opportunities
Collect and analyze data for the purpose of evaluating student progress. Identify needs in our network that members of student service department can ...
ROLE PURPOSE This Corporate Banker will be leading and executing Yoma Bank’s corporate banking business strategy with a view to achieving targ...
Benefits: ယူနီဖောင်း ဘောနပ်စ် အချိန်ပိုကြေး
Highlights:အသက် ၂၀-၃၀ ကြားဖြစ်ရမည်။ ဆက်ဆံရေးပြေပြစ်ကောင်းမွန်သူဖြစ်ရမည်။ ဝန်ဆောင်မှုပေးခြင်းကို အမှန်တကယ်စိတ်ပါဝင်စားသူဖြစ်ရမည်။
Career Opportunities: လိုအပ်သည်များကိုသင်တန်းပေးခြင်း အလုပ်ခွင်တွင် ကျွမ်းကျင်မှုအသစ်များ တက်မြောက်နိုင်ခြင်း
Understanding of customer satisfaction with service centric minded. Delivering with high level of customer service with online solution. The main dut...
CB Bank
Benefits: Rewards for over performance. Ferry Provided
Highlights:Join an experience team.
Career Opportunities: Learn new skills on the job.
Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal an...
NearMe Co.,Ltd
Benefits: Ferry provided Canteen Service
Highlights:Fun Working Environment Join an experienced team
Career Opportunities: Learn New Skill Management Opportunities
Customer Support Management Lead support team across hotline, Viber, Facebook, and other channels. Ensure timely, accurate responses, SLA complianc...