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94 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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KBZ Bank
2 Posts
Ayeyawady Division
Ayeyawady Division 2 Posts
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
MC-Jalux Airport Services Co.,Ltd (MJAS)
1 Post
Mandalay
Mandalay 1 Post
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Transportation Allowance - Laundry Services - Shift Allowance
Highlights:-Japanese working culture - International aviation experiences - Positive workplace culture - Transparency & Fairness
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportunity
Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide ac...
5 Posts
Mandalay 5 Posts
Benefits: - Bonus, - Health Allowance - Grooming Allowance - Insurance - Uniform - Ferry(or)Transportation Allowance - Laundry Services - Shift Allowan
Career Opportunities: - Comprehensive Training & Development - International Gateway Career - Supportive & Collaborative Environment - Promotion - Further opportuniti
Handle all passenger-related operations for incoming and outgoing flights, ensuring the highest quality of service in line with MJAS standards. Maint...
Yangon
Yangon 1 Post
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
ခွင့်ပြုပြီးချေးငွေဖိုင်များအတွက် ချေးငွေပြန်လည်ပေးဆပ်မှုများကို ထိရောက်စွာကြီးကြပ်ဆောင်ရွက်ခြင်း၊ ချေးငွေပြန်လည်ပေးသွင်းရန်သတ်မှတ်ရက်ထက်ကျော်လွန်နေသည...
Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Mandalay 2 Posts
NayPyiTaw
NayPyiTaw 1 Post
NayPyiTaw 2 Posts
Shan State
Shan State 1 Post
Mo Mo Ventures Finance Co.,Ltd
Yangon 5 Posts
Benefits: * Ferry provide * Travel allowance * Incentives
Highlights:* Join an experienced team * Create opportunities
Career Opportunities: * Training provided * Learn new skills on job * Promotion opportunities
Key Responsibilities: Managing and ensuring timely repayments of customers. Manage customers’ repayments and overdue accounts. Conduct field v...
ISA Education Center
Benefits: • Attractive salary package. • Monthly performance-based sales incentives.
Highlights:Join a winning team
Career Opportunities: • Career growth opportunities within a fast-growing international education organization.
Job Summary We are seeking a dynamic and results-driven Senior Education Consultant to promote and sell international education services including IG...
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The Territory Officer is responsible for overseeing and managing assigned KBZPay Centers within a designated territory by leading, coaching, and monit...
The Territory Manager is accountable for end-to-end performance, stability, and growth of all KBZPay Centers within the assigned territory. The role f...
NICE PARTNER COMPANY LIMITED
Benefits: Performance Bonus Enjoy extra rewards based on your achievements and dedication to sales targets
Highlights:Work with a leading Construction Material Company, manage inventory accurately, and build strong customer relationships in a dynamic environment.
Career Opportunities: Develop expertise in the construction supply chain and sales. Advance to senior management or specialized sales roles based on your performance.
နေ့စဉ်ရရှိလာသော Sales Orders များနှင့် Voucher (ဘောက်ချာ) များကို Customer အမည်၊ ပစ္စည်းအမျိုးအစား၊ အရေအတွက်နှင့် ဈေးနှုန်းများ တိကျမှန်ကန်မှု ရှိ/မရှ...
New Motion Travels & Tours Co.,Ltd
Yangon 2 Posts
Benefits: Competitive salary. Promotion opportunities. Training provided
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
Handle international and domestic flight reservations and ticket issuance. Process reissuance, refunds, and ticket changes efficiently. Provide accura...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Happy Working Environment - Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Required Skill Trainings
The Service Excellence elevates AYA Bank’s customer experience (CX) by redesigning priority journeys and instituting measurable service standard...
R&P International Co.,Ltd
Benefits: - Attendance Allowance - Meal Allowance - Transportation Allowance - Phone Bill Allowance - Annual Bonus - Employee Benefit Plan
Career Opportunities: Opportunities for promotion
Respond promptly and professionally to customer inquiries across phone, email, and social platforms. First-contact issue resolution with a focus on b...
Mahar Bawga Group of Companies
10 Posts
Yangon 10 Posts
Benefits: Attendance Bonus 2 times bonus per years
Career Opportunities: Promotion Opportunity Oversea Experience
Supervise daily vehicle loan operations, including loan applications, documentation, and disbursement processes. Review and verify loan applications, ...
The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning an...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Assist in the Implementation branch-service assessment on customer service SOPs Explore effective and efficient service facilitation methods for front...
Early Dawn Microfinance
22 Posts
Yangon 22 Posts
Benefits: - လစဥ် ဖုန်းဘေလ် (၁၀,၀၀၀)ကျပ် - Incentive ခံစားခွင့် - နေထိုင်စရိတ်ထောက်ပံ့ကြေး(၅၀,၀၀၀)ကျပ် - အသက်အာမခံ
Highlights:- ပြောဆို ဆက်ဆံနိုင်မှု စွမ်းရည် - အသင်းအဖွဲ့နှင့် လုပ်ဆောင်နိုင်မှု စွမ်းရည်
Career Opportunities: - လိုအပ်သည့် သင်တန်းများ စီစဥ်ပေးခြင်း - အလုပ်ခွင်တွင် ကျွမ်းကျင်မှု အသစ်များလေ့လာနိုင်ခြင်း - ရာထူးတိုးရန် အခွင့်အရေး ရရှိခြင်း
၁။ လုပ်ငန်းစျေးကွက်ဖော်ဆောင်ရေးနှင့် ငွေချေးမည့်သူများ စုဆောင်းရရှိရေးတာဝန်များ လုပ်ငန်းနေရာသစ်များ သတ်မှတ်ဖော်ထုတ်၍ လေ့လာဆန်းစစ်မှုများပြုလုပ်ခ...
Yoma Bank
7 Posts
Yangon 7 Posts
Benefits: • Ferry Provided • Mobile Phone Allowance • Life Insurance • Limited Medical Cover
Highlights:• Empowered Working Environment • Diverse Team
Career Opportunities: • Learning and Development Platform • Opportunities to Explore Multiple Career Paths
ROLE PURPOSE ငွေကြေးပိုင်းဆိုင်ရာလုပ်ငန်း၊ Internal & External Customers အသုံးပြုလိုသည့် ဝန်ဆောင်မှု့များအား သက်ဆိုင်ရာဌာနအသီးသီးသို့ ချိတ်ဆက်ပ...
HAGL Myanmar
Benefits: • Uniform • Meal Allowance • Transportation Allowance • Yearly Bonus • Yearly Medical Checkup
Highlights:• International Standard. • Learn new skills.
Career Opportunities: • Training provide • Promotion opportunities
Greet and welcome customers to Myanmar Plaza, providing a friendly and positive atmosphere. Respond promptly and professionally to customer inquiries ...
Wall Street English Myanmar
Benefits: * Competitive Salary * Medical Support
Highlights:* Fun Working Environment * International Standard * Join an experience team * Communication & Relationship Management
Career Opportunities: * Training provided * Promotion opportunities * Management Potential
Position Summary The Career Service Executive is responsible for supporting students in career planning, internship coordination, and employment read...
JobNet Corporate (Sales)
Benefits: Rewards for performance
Highlights:Fun Working Environment
Career Opportunities: Training Provided
We are seeking an Employer Relations & Partnership Executive to build strong, lasting partnerships with corporate clients and recruitment agencie...
Highlights:International Standards Leading Bank in Myanmar
Career Opportunities: Possibility for job training
Responsible for building and maintaining strong relationships between the bank and its customers, ensuring high levels of customer satisfaction and se...
Benefits: * Ferry provides
Highlights:* Fun working environment
Career Opportunities: * Training provide * Promotion opportunity
Job Description: A Credit Officer plays a crucial role in financial institutions by properly making surveys, analyses, and judgments, accurately reco...
Campana Mythic
Benefits: *Meal Allowance *Transportation Allowance
Highlights:* Fun Working environment * International Standards * Make a difference * Join an experienced team
Career Opportunities: * Learn new skills on the job * Opportunities for Career Advancement * Grow Your Career with Us
As Customer Service for managing ticket complaints, documentations for databases. Handling of customer enquiries,compliance with regulatory requiremen...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care SupportOff
Career Opportunities: Learn new skills on job.
A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors. ... The Team Leader's responsibiliti...
CANAL PLUS MYANMAR LIMITED
Benefits: o Bonus o Phone & Travel allowance o Health insurance for employee and family.
Highlights:CANAL+ is an equal opportunity employer. We welcome applications from all individuals regardless of race,gender,disability or any other characteristic
Career Opportunities: o Training & coaching provided
JOB DESCRIPTION: Provides product/service information by answering questions; offering assistance. Operation floor checking for support to agents cal...