107 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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KBZ Bank
Kayin State.
Benefits: International Standard
Highlights:International Standard
Career Opportunities: Possibility for job training
Services of the bank; Knowing and explaining products well. Bank account registration; Closing list. Receiving money at bank branches; issuing Condu...
Yangon.
Benefits: Bonus
Highlights:You can make a difference
Carry out General Administration tasks of the department Handling office tasks, such as filing, setting up for meetings, reordering supplies, and writ...
Myanmar Jardine Schindler Ltd.
Benefits: Allowances
Highlights:* Fun working environment * International Standards * Make a difference * Join an experienced team
Career Opportunities: * Learn new skills on the job
• Determines requirements by working with customers. • Answers inquiries by clarifying desired information; researching, locating, and provi...
MPT - Myanma Posts & Telecommunications
Benefits: Ferry Transport Health Insurance Annual Bonus Company provided mobile connection
Highlights:An awesome company Join a winning team You can make a difference
Career Opportunities: Opportunities for self-development through training exposure through project participation and promotion on the job
Contents management and aggregation for service Monthly analysis for contents & service performance Manage Promotion contents for MPT's promot...
To manage and operate the services (LoTaYa, Zero Balance Portal, MPT Ballone, MPT MNL, etc.) by leading team To make plan for the service improvement ...
Myint Thukha Nadi A Group of Companies
Yangon
Benefits: - Ferry - Meal or Travel Allowance - Overtime payments - Rewards for over performance
Highlights:- 9:00 AM to 5:00 PM (Current Situation) - Sat, Sun & Public Holidays
Career Opportunities: - Training Provide - Learn new skill on the job - Performance opportunities - Management potential
Negotiations with supplier for product specifications and price. Arrange with supplier for product specifications and purchasing processing. (PO, Sh...
NayPyiTaw
Benefits: Incentive
Career Opportunities: Management Potential
Confers with customers by telephone to provide information about Bank products or services, execution of transactions Answering incoming calls to pr...
Benefits: Bonus + Uniform
Highlights:Join a winning team
Career Opportunities: Learn new skills and techniques
Understanding of customer satisfaction with service centric minded. Delivering with high level of customer service with online solution. The main dut...
Mandalay
Career Opportunities: Opportunities for promotion
KM Terminal and Logistics Limited
Benefits: Provide allowance as per company policies
To represent the company as the contact person with the customer. Monitor and maintain the company’s reputation and uphold the company’s v...
A Bank
Benefits: Overtime Payment
Highlights:Join the growing team
Career Opportunities: Trainings
အငယ်တန်းဘဏ်လက်ထောက် (စာရင်း/ငွေကြေး) - တက္ကသိုလ်တစ်ခုခုမှ ဘွဲ့ရရှိသူဖြစ်ရမည်။ အသက် (၂၅)နှစ်အောက် အိမ်ထောင်မရှိ သူဖြစ်ရမည်။ - အခြေခံကွန်ပျူတာနှင့်ပတ်...
Myanmar Information Highway
Benefits: Yearly Bonus
Highlights:An awesome company
· Supervising day-to-day operations in the customer service department and overseeing the customer service teams · Creating or improving...
Benefits: Bonus Gasoline Allowance
Build relationships with the customers and understand their business drivers, which should be leveraged to continuously improve cooperation and proces...
Hayman Capital Microfinance Co,Ltd
Magway Division
Benefits: Monthly Incentive Medical Benefit
Highlights:Mon To Fri (8:30 AM to 5:30 PM) Sat, Sun and Public Holiday
Career Opportunities: - Learn New skills - Promotion Opportunities
အဓိကတာဝန်များ • ဝန်ဆောင်မှုရယူလိုသူများနှင့် အပြန်အလှန်ယုံကြည်မှုတည်ဆောက်ရမည်။ • ဈေးကွက် ဖော်ထုတ်ခြင်း၊ ချေးငွေနှင့် ဆက်စပ်လျက်ရှိသော ဝန်ဆေ...
Javelin Services Ltd(AEQUITAS Holding))
Benefits: - Work for an International company - Develop your skills to international standards - Countrywide travel opportunities
Highlights:- Work as part of a tight-knit international team of professionals.
Career Opportunities: Training provided Progressive training provided Strong potential to increase both position and salary
Job Function Managing service scheduling for a busy international company. Industry : Pest Control and Hygiene Services Job Descriptions Management ...
Myanmar International School Yangon
Benefits: Meal & Transportation
Highlights:Fun Working Environment International Community
Career Opportunities: Professional Development Trainings
Customer service via email, telephone, and face to face communications with prospective parents, students and the wider community To serve as an enq...
Wall Street English Myanmar
Benefits: - Free English
Highlights:- Make a difference
Career Opportunities: - Training Provided - Learn new skills on the job - Freshers are also welcome to join
1. Receive and greet visitors while managing the front desk Warmly welcome people visiting our Wall Street English center Inquire about the purpose of...
Pahtama Group Co.Ltd.
Benefits: *Ferry Provide *Uniform
-Greeting clients and visitors with a positive, helpful attitude. -Assisting clients in finding their way around the office. -Answering phones in a pr...
Benefits: Ferry & Uniform Provided
The role holder is responsible for building the customer experience and service quality model for the affluence segment. Role holder will be tracking ...
Global Technology Co., Ltd (GlobalNet)
Benefits: Transportation Allowances, Annual Bonus, Saturday, Sunday & Gazette Day off
Providing help to customers using your organization’s products or services Monitor and improve ordering, telephone handling and other procedures...
Pure Wellness Clinic
Benefits: 6-day work week. A salary package commensurate with qualifications and experience will be offered to secure the right person for the above position.
Highlights:Fun Working Environment Join an experience team
Career Opportunities: Training Provided Learn new skills on the job
* Filing customer records, including contact information, purchases and billings. * To manage and attend to customer inquiries and questions, sales a...
Benefits: Quarterly Bonus
Create and implement a full set of P&L for each center working with the Finance Team. CAPEX and OPEX management in line with Budget Planning aga...
Hana Microfinance Ltd
Benefits: Rewards over performance
To answer daily incoming/outgoing phone calls politely. To give information quickly and exactly to the related department from the incoming calls for ...
Joy Detox & Healthy Meal
Benefits: Benefit
Highlights:Highlights
Career Opportunities: Career growth opportunities
Supervising day-to-day operations in the customer service department Responding to customer service issues in a timely manner. Creating effective cust...
Hafary Myanmar-Leading Tile Supplier, Singapore
Benefits: Yearly Bonus Overtime payment
Highlights:Fun Working Environment International Standard
Overall Responsibility Schedule the delivery ways plan and supervise for all delivery operation. Assign the tasks to the team members according to t...
Gandamar Shwe Pyi
Benefits: - Life Insurance -Medical Allowance -Transportation
• Handle customers’ booking inquiry and create job planning • Arrange suitable inland transportation across different modes of transpo...
VDB Loi Myanmar
Benefits: Bonus Health Insurance Holidays
Highlights:International company
Finding new Chinese clients that are based in Cambodia, Myanmar or Laos or are interested in investing in SE Asia Responding to all inquiries from Chi...
Makro Myanmar
Benefits: * Bonus * Meal and Travel Allowance * Overtime payments
Highlights:* International Standards * Join an experienced team
Career Opportunities: * Training provided * Learn new Skills on the job
1. Plan, organize, execute and evaluate professional visit to customer in order to build and maintain relationship with customer, influencing their bu...
Highlights:International Standards
Reporting to respective Manager, the role holder is responsible to handle and manage complete order fulfilment journey for our day to day operational ...
Leading Bank
Mon State
Benefits: Quarterly Incentive
Highlights:Fun Working inveroment
Career Opportunities: Training provide