95 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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KBZ Bank
Yangon.
Benefits: Bonus + Uniform
Highlights:An awesome company
Career Opportunities: Learn new skills and techniques
Understanding of customer satisfaction with service centric minded. Delivering with high level of customer service with online solution. The main dut...
Mandalay.
Career Opportunities: Opportunities for promotion
Princess Amara Car Rental Services
Benefits: Meal Provided Yearly Bonus
Highlights:Can learn New Job Nature
Career Opportunities: Promotion opportunities
1. Excel ကျွမ်းကျင်စွာ အသုံးပြုပြီး Data Entry ပြုလုပ်ရန် ... 2. ဖုန်းဖြင့် ကားဆရာများ၏ အိုတီနှင့် ရရန်ရှိများကို သေချာစွာ ရှင်းလင်းပြောဆိုပေးရန် 3....
BFI Education Services Co., Ltd
Benefits: Rewards for over performance
Highlights:Fun Working Environment
Career Opportunities: Learn new skills on the job.
Welcome the guest with warm and friendly. Patiently answer customer questions and phone calls. Manage incoming telephone calls and forward calls to ap...
Shan State
Benefits: -International Standard.
Highlights:-International Standard.
Career Opportunities: Possibility for job training
Services of the bank; Knowing and explaining products well. Bank account registration; Closing list. Receiving money at bank branches; issuing Condu...
Exera Myanmar
Yangon
Benefits: • Additional Benefits According to Company's Policy • Flexible Working Hours • Remote Work Option
Highlights:• An awesome company • Join a winning team • You can make a difference
Career Opportunities: • Probability of internal promotion • Job Training Opportunities • Learn new skills and techniques
Job Overview ECC is fully equipped and dedicated Operations room: manned 24/7 by a trained Watch Keeper/ Emergency Coordinator who reports to the ECC...
NayPyiTaw
Benefits: Incentive
Highlights:International Standard
Career Opportunities: Management Potential
Confers with customers by telephone to provide information about Bank products or services, execution of transactions Answering incoming calls to pr...
Mandalay Advertising Company
Benefits: - Saturday, Sunday & Public Holidays - Off - Rewards over performance
Highlights:• Fun working environment •Join an experience team • We can make a difference
Career Opportunities: • Learn new skill on the job • Promotion Opportunities
Collaborate and work closely with the account management team Prepare account service-related documents such as data collection, proposals, meeting ag...
Mandalay
Benefits: Quarterly Bonus
Highlights:Leading Bank in Myanmar
The role holder is responsible to verify the customer data submitted by the customer. Review Client Profile to determine the required information as...
Hercules Logistics
Benefits: . Meal Allowance . Rewards for over performance
Highlights:. Fun working environment . International standard . Make a difference . Join an experienced team
Career Opportunities: . Training provided . Learn new skill on the job . Promotion opportunities . Management potential
Responsible for carrying out prospecting calls. Responsible for establishing and managing relationships with customers in need of the firm’s fre...
Ananda Digital Myanmar
Benefits: Overtime Payments Ferry
Highlights:Join an experienced team
Career Opportunities: Learn new skills on the job
Answering incoming calls and respond to customer emails, messages from social media Manage and resolve customer complaint Identify and escalate issues...
Career Opportunities: Learn new skill in job
Confers with customers by telephone to provide information about Bank products or services, execution of transactions Answering incoming calls to prov...
Highlights:You can make a difference
Common Health Myanmar
Benefits: * Transportation allowance * Rewards for over performance
Highlights:* Internal Standards * Make a different
Responsible for hospital cash payment claims review and payments. Prepare and report weekly and monthly claims data reports / rejected claims repor...
Benefits: Ferry
Career Opportunities: Learn new skill on the job Management potential
Position Summary: To develop and manage CVM strategies and program to collaborate with cross-functional partners in finance, marketing, IT, analytics...
Dai-ichi Life Insurance Myanmar Ltd.
Benefits: * Reward over performance
Highlights:* Join an experienced team
Career Opportunities: * Learn new skills on the job
This position will be responsible for the achievement of high persistency in premium collection and quality reconciliation for all Dai-ichi Life polic...
GRAND GUARDIAN NIPPON LIFE INSURANCE
Bago Division
Benefits: Bonus + commission Overtimes payments
Highlights:Fun working environment International standards
Career Opportunities: Promotion opportunities Training provided
Build a customer base within the scheme set by the company. Sell Life Insurance Products to Customers by doing proper Need Analysis. Establish and mai...
Taninthayi Division
Mon State
Hayman Capital Microfinance Co,Ltd
Magway Division
Benefits: Monthly Incentive Medical Benefit
Highlights:Mon To Fri (8:30 AM to 5:30 PM) Sat, Sun and Public Holiday
Career Opportunities: - Learn New skills - Promotion Opportunities
အဓိကတာဝန်များ • ဝန်ဆောင်မှုရယူလိုသူများနှင့် အပြန်အလှန်ယုံကြည်မှုတည်ဆောက်ရမည်။ • ဈေးကွက် ဖော်ထုတ်ခြင်း၊ ချေးငွေနှင့် ဆက်စပ်လျက်ရှိသော ဝန်ဆေ...
Benefits: Bonus
Highlights:Make a difference
This role is responsible for Assessing current KYC volumes and determining team capacity to support KYC activities relative to new client on boarding,...
Rohto-Mentholatum
Benefits: 1. Bonus 2. Allowances 3. Overtime payments 4. Rewards for over performance
Highlights:1. Fun working enviroment 2. Make a different 3. Join an experience team
Career Opportunities: 1. Training provided 2. Learn new skills on the job 3. Promotion opportunities
Effectively handle all communication with patients by phone; record bookings, coordinate suppliers’ requests and forward all consult related cal...