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65 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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KBZ Bank
1 Post
Yangon.
Yangon. 1 Post
Benefits: Quarterly Bonus Others Allowance Ferry Provided Uniform Provide Health Care Insurance Sat,Sun and Gazette Day Off
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar Join an experienced team Fun working environment
Career Opportunities: Opportunities for promotion Possibility for job training Learn new skills and techniques
တာ၀န်ယူဆောင်ရွက်သူသည် Sales Teamမှ ပေးပို့လာသောချေးငွေဖိုင်များအား အချိန်နဲ့တပြေးညီ တိကျခိုင်မာစွာ ပြီးစီးအောင် ဆောင်ရွက်ခြင်း လုပ်ငန်းစဉ်စီမံခန့်ခွဲမ...
SCT COMPANY LIMITED
Benefits: Annual Bonus + Bus allowances+ Annual Increment+ Sat (alternate)+ Sunday and PH off
Highlights:Modern office, Convenient travel location
Career Opportunities: Promotion based on performance and experience
Maintains relationships with clients by providing support information, and guidance; researching and recommending new opportunities and solutions; rec...
Sea Lion CLL Holdings
Yangon
Yangon 1 Post
Benefits: Ferry provided Lunch provided 13th month salary Bonus Medical Benefits
Highlights:Make a difference ! Join an experienced team!
Career Opportunities: Learn new skills on the job
• To the primary contact for customers regarding delivery status, requests, and inquiries. • To receive, log, and coordinate delivery reques...
5 Posts
Yangon 5 Posts
Benefits: Bonus Travel allowance
Highlights:Join an experience team
Career Opportunities: Learn new skill on the job
Job Purpose: The Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth ...
20 Posts
Mandalay
Mandalay 20 Posts
Benefits: Quarterly Bonus
Highlights:International Leading Bank in Myanmar
The Verification Specialist is a member of the KYC department responsible for opening, amending, reviewing and approve/reject new/old customer digital...
Syn Pitarn
6 Posts
Yangon 6 Posts
Benefits: Overtime Payments Cost Of living Allowances Medical Benefit Uniform Incentive
Highlights:•No Field Work and no client promotion required. •Help Myanmar migrants gain financial inclusion.
Career Opportunities: • Training provided • Learn new skills on the job
English Version Check client applications. Client Interviews must be conducted. Conduct evaluations for appropriate loan amount to the client. Conduc...
Benefits: Ferry (Specific Area, Pick-up Point) Uniform Health Insurance Quarterly Bonus
Highlights:An inclusive workplace that values diversity and teamwork Leading Bank in Myanmar
Career Opportunities: Opportunities for promotion
A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and mainta...
11 Posts
Yangon 11 Posts
Benefits: - Competitive salary package - Practical experience in e-Wallet operations
Highlights:- Employment type(One year Contract) - International Standards
Career Opportunities: - Comprehensive on-the-job training provided
Job Purpose: The Customer Care Officer (JA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries,...
Mandalay 11 Posts
Shan State
Shan State 11 Posts
Benefits: -Competitive intern stipend -Practical experience in e-Wallet operations
Highlights:- Internship Period - 3 months to 6 months - International Standards
Job Purpose:To support KBZPay Center operations by providing customer service assistance and administrative support while gaining hands-on experience ...
Benefits: - Competitive intern stipend - Practical experience in e-Wallet operations
Benefits: -Competitive intern stipend - Ferry Provided
Myanmar International School Yangon
Benefits: -Ferry Provide -Lunch Provide
Highlights:-Fun Working environment -Good reputation -Strong Organization Background
Career Opportunities: -Learn new skills -Professional Development Program
To provide high level customer service via email, telephone, and face to face communications with prospective parents, students and the wider communit...
SLG Education (SIS Myanmar)
Benefits: - Office hours 7:30 am to 4:00 pm - Sat, Sun and public holidays off - Ferry provided
Highlights:- Fun working environment - International standards - Make a difference
Career Opportunities: - Learn new skills on the job - Promotion opportunities - Opportunity to learn English
Answering phone calls in a polite and friendly manner, and also providing basic and accurate information. Greeting and answering any questions from vi...
The Rangoon Hotel
2 Posts
Yangon 2 Posts
Benefits: • Competitive salary based on experience. • Duty meal provided • Annual leave and public holidays • Monthly Bonus • Professional development
Highlights:Friendly team, fun work environment, guest interaction, career growth, skill development, and being the face of the hotel every day.
Career Opportunities: Clear career path from associate to supervisor and manager roles, with regular training, skill development, and cross-department exposure.
About Us: The Rangoon Hotel is a boutique hospitality brand dedicated to delivering genuine service and thoughtfully curated guest experiences. Our to...
Mandalay 1 Post
Benefits: Quarterly Bonus Uniform
Highlights:International Standard
Career Opportunities: Training Provided
A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors. The Team Leader's responsibilities a...
ICICLE Group of Companies
Benefits: Over Time Payment OT Allowance Ferry Provided Bonus
Highlights:Fun working Environment
Career Opportunities: Training Provided Promotions Opportunities Yearly Increment
• Handle incoming inquiries from phone calls and social media platforms (Facebook, TikTok, YouTube). • Respond to customer que...
MARGA GROUP
Benefits: - Overtime Allowance - Hospitalization and Life Insurance - Other staff benefits
Highlights:- 6 days a week - work with duty roaster
Career Opportunities: - International Working Standard - Learn new skills on job
Job Descriptions: Build and maintain positive relationship with residents. Promptly handle and resolve all inquiries and requests ensuring a high lev...
Wilmar Myanmar Limited
Benefits: Meal or Transportation allowance Medical Benefits Life Insurance Monthly Gratis Salary Increment & Yearly Bonus Ph Bill allowance
Purchase the raw material as per standard quality and collaborate with internal team to achieve targeted volume. Enquiry about the regional market pri...
Wall Street English Myanmar
Benefits: Bonus + Commission Ferry provide 4 working days > 1 day off
Highlights:Fun Working Environment
Career Opportunities: Training Provided Learn new skills on the job
Job Responsibilities Achieve individual sales targets (calls, bookings, shows, and contracts) Make outbound calls using the provided TMK script Follo...
Benefits: Lunch Ferry
Highlights:An awesome company
Serves visitors by greeting, welcoming, and directing them appropriately. Notify personnel or visitor arrival Informs visitors by answering or refe...
Benefits: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support
Highlights:International Standard Leading Bank in Myanmar
Career Opportunities: Possibility for job training Learn new skills and techniques
Responsible for monitoring and improving the quality of service, and; translating customer experience management strategy into an effective program or...
Highlights:International Standards Leading Bank in Myanmar
Assist the Project Manager in defining project scope, developing, maintaining, and tracking project plans and timelines to ensure timely delivery. Coo...
HMTC Training Centre
Benefits: - Attractive salary package with bonus - Medical and Annual Leave - Birthdays treats
Highlights:- Conducive office environment with no office politics - International standard - Make a difference in helping others
Career Opportunities: - Training provided - Learn Singapore style working culture - Potential to growth
- Must be proactive, resourceful and able to provide excellent customer service - Must be fluent in conversational and written Burmese - Must be profi...
Affinity Consultancy and Management Pte Ltd
Benefits: • Full remote work arrangement. • Performance-based increments and incentives
Highlights:• Stable and long-term role with a Singapore-based company.
Career Opportunities: • Training and guidance provided by the Singapore operations team.
Position: Remote Customer Relations Executive (Online) Work Location: 🏠 Remote (Work from Home – Myanmar-based staff supporting Singapore team)...
Benefits: Bonus Ferry Provided
Highlights:International Standards
Career Opportunities: Management Potential
The checker role is responsible to handle all tickets (Service Requests) as Level-2 support within defined SLA Solving all the Level-2 tickets escalat...
25 Posts
NayPyiTaw
NayPyiTaw 25 Posts
10 Posts
Yangon 10 Posts
Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effecti...
Epic World Co.,Ltd
Benefits: Bonus Overtime Allowance Travel Allowance Year End Bonus
Highlights:Fun Working Environment Joined an experience team
Career Opportunities: Training Provided (OJT) Promotion Opportunities
Answer customer calls regarding visa requirements, application processes, and documentation. Explain different visa options, processing times, and spe...