Customer Service (Junior Executive)

KBZMS

| Yangon

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Customer Service (Junior Executive)

KBZMS, | Yangon

Customer Service (Junior Executive)

KBZMS

Customer Service (Junior Executive)

KBZMS

Myanmar - Yangon

| Yangon

02 Aug 2019

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Able to provide products or services information to the customers.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Respond to customer problems or complaints.
- Keep records of customer interactions or transactions, recording details of inquiries,complaints, or comments, as well as actions
taken
- Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders
- Escalate drug related calls as appropriate to licensed pharmacist for resolution

Open To

Male/Female

Job Requirements

- Any Graduate
- Must have good communication skills and knowledge
- Must be able to deal with customers.
- Must be computer literate and familiar with MS word/ Excel and Power Point

What We Can Offer

Benefits

Performance Bonus
Yearly Increment
Traveling Allowance
Overtime Payments

Highlights

Yearly Increment
Traveling Allowance
Overtime Payments

Career Opportunities

Training Provided
Learning new things on the job
Promotion Opportunities

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