Customer Service Officer in Yangon

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Customer Service Officer

Venari Consulting Services (VCS), | Yangon

Customer Service Officer

Venari Consulting Services (VCS)

Customer Service Officer

Venari Consulting Services (VCS)

Myanmar - Yangon

| Yangon

20 Dec 2019

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

A Myanmar’s renown telecommunication company is seeking a Customer Service Officer to maintain customers' satisfaction by ensuring all available services met with the customer’s expectation.

Duties & Responsibilities
*To support the customer call center to help improve the quality service of delivering and conveying the operational information of FAQs
*Reviewing and monitoring customer's feedback from each different channel and service trends
*To corporate with the related internal stakeholders to assure all customer service support channel thoroughly understand services
*To map, plan and manage events, assigned projects and procedures

Open To

Male/Female

Job Requirements

Skills & Requirements
*Bachelor's Degree in Business Administration or related field of study
*3 years of working experience in customer service field or similar position
*Must have excellent communication, interpersonal, and customer service skills
*Must be fluent with both English and Burmese languages

What We Can Offer

Benefits

*Rewards over Performance
*Other Allowances

Highlights