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Job Purpose

The HR & Admin AGM supports the General Manager in overseeing the full spectrum of Human Resources and Administrative functions. This role ensures effective implementation of HR strategies, smooth daily operations, and alignment with organizational goals while maintaining compliance and employee engagement.

Key Responsibilities

1. HR Strategy Implementation

• Assist in executing HR strategies aligned with business objectives.
• Support organizational development and change management initiatives.
• Provide recommendations to improve HR effectiveness and efficiency.

2. Talent Acquisition & Workforce Planning

• Manage recruitment processes including sourcing, interviewing, and onboarding.
• Ensure timely hiring to meet manpower requirements.
• Support workforce planning and succession planning initiatives.

3. Performance Management

• Support the implementation of performance appraisal systems (KPIs).
• Monitor performance review processes and ensure consistency.
• Assist in performance improvement plans and employee development.

4. Compensation & Benefits (C&B)

• Assist in salary benchmarking and benefits administration.
• Oversee payroll coordination and ensure accuracy.
• Support implementation of compensation policies and structures.

5. Learning & Development (L&D)

• Identify training needs and coordinate training programs.
• Monitor training effectiveness and employee development progress.
• Support leadership development initiatives.

6. Employee Relations (ER)

• Handle employee grievances and disciplinary cases.
• Promote positive employee relations and engagement activities.
• Ensure compliance with labor laws and company policies.

7. Administration Management

• Oversee office administration, facilities, and general services.
• Manage office supplies, vendors, and administrative budgets.
• Ensure smooth day-to-day administrative operations.

8. Policy & Compliance

• Assist in developing and updating HR & Admin policies and SOPs.
• Ensure company compliance with local labor laws and regulations.
• Support internal audits and compliance checks.

9. HR Operations & Reporting

• Maintain accurate HR records and documentation.
• Prepare HR reports, dashboards, and analytics.
• Support HRIS system management and data integrity.

Key Performance Indicators (KPIs)

• Recruitment turnaround time
• Employee retention rate
• Payroll accuracy
• Training completion rate
• Employee satisfaction/engagement level
• Compliance with HR policies and labor laws

Job Specification (JS)

• Bachelor’s Degree in Human Resources, Business Administration, or related field
• Master’s Degree or HR certification is an advantage
• Minimum 6–10 years of experience in HR & Administration and At least 2–3 years in a managerial role
• Experience in handling full HR functions is preferred
• Reporting and data analysis skills
• Excellent communication and interpersonal skills
• Conflict resolution and negotiation skills
• Proficiency in HRIS systems
• Ability to work under pressure
• Professional and ethical mindset