The Branch Manager will be responsible for leading and managing a new branch of our life insurance company, ensuring its growth, profitability, and overall success. He or she has to oversee a team of insurance agents and support staff,  drive  sales,  manage  operations,  and  maintain compliance with company policies and industry regulations

Leadership and Team Management

• Lead and motivate a team of insurance agents and support staff.
• Set clear performance expectations and provide coaching and feedback.
• Foster a positive work environment and promote teamwork.

Sales and Business Development

• Develop and implement sales strategies to meet branch targets.
• Monitor and analyze sales metrics and take corrective actions as needed.
• Build and maintain client relationships to enhance customer retention.

Operations Management

• Oversee daily branch operations, including policy issuance and claims processing.
• Ensure compliance with industry regulations and company policies.
• Manage branch resources efficiently to maximize productivity.

Financial Management

• Prepare and manage the branch budget.
• Monitor financial performance and take actions to achieve profitability goals.

Customer Service

• Resolve customer inquiries and complaints effectively.
• Ensure a high level of customer satisfaction and retention.

Training and Development

• Identify training needs within the team and implement training programs.
• Continuously improve team members' product knowledge and sales skills.

Other Responsibilites

• Other branch tasks from Branch Operations Manager as necessary

• Minimum 4 years working experience in the relevance field
• Bachelor’s degree in business administration or related field
• A Master’s degree is a plus
• Proven experience in the insurance industry, with a track record of sales and team management.
• Knowledge of life insurance products and regulations.
• Financial acumen and budget management experience is preferable
• Excellent customer service and problem-solving abilities.
• Date Analytical Skill
• Coaching skills
• English Language
• Microsoft Office Environment
• Team   oriented,   effectively   interact   with   peers,   management    and   other stakeholders