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Customer Care Executive

Yangon Door2Door Co.,Ltd
Dagon | Yangon
Verified This job has been verified by the company as a real job vacancy.
06 Oct 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Care Executive

Yangon Door2Door Co.,Ltd
Yangon

Customer Care Executive

Yangon Door2Door Co.,Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Dagon | Yangon
06 Oct 2020
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Food and Beverage/Catering

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

• Update the information of orders as required by customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions and share information with the team
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Provide support to the related teams in the operation

 

 

Open To

Male/Female

Job Requirements

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and interpersonal skills with positive mindset and attitude
• Independent thinker and team player
• Ability to multi-task, prioritize, and manage time effectively
• Strong Microsoft Word skills

What We Can Offer

Benefits

- Biannual bonus & increment
- Free delivery service
- Life insurance & medical fund
- Allowance for mobile & Gym
- Loan (emergency, education

Highlights

-leading online and mobile food-ordering company equal -employment opportunities, persons without discrimination against race, gender, religion, etc

Career Opportunities

working in an environment highly collaborative and inclusive culture; a fascinating team who will inspire, motivate and challenge you in equal
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More jobs from this employer

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Food and Beverage/Catering

Job Type

Full Time

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