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Customer Communication Executive

Dai-ichi Life Insurance Myanmar Ltd.
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
13 Mar 2024
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Customer Communication Executive

Dai-ichi Life Insurance Myanmar Ltd.
Yangon
APPLY HERE

Customer Communication Executive

Dai-ichi Life Insurance Myanmar Ltd.
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kyauktada | Yangon
13 Mar 2024
Verified
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Coordinate for improving customers experience for the customers related events, campaigns and enhancing positive customers journey through effective communications.
  • Follow up with cross functional teams to create memorable and engaging customer experience during the events and during campaign periods.
  • Reporting on promotion campaigns metrics and results to Communication Manager
  • Track the data required to review all communication touch points throughout customer journey.
  • Preparing and implementing effective communication for complaints and resolutions.
  • Communicate with potential partners for collaborating on customer loyalty programs.
  • Report on the effectiveness of the loyalty program and plan for participation enhancement.
  • Assist in all communication improvement intervention ensuring customer care when needed.

Open To

Male/Female

Job Requirements

  • At least 3 years of experiences in marketing, customer care or communication
  • Bachelor’s degree holder and other related qualifications will be highly preferred.
  • High Proficiency in Business English and Microsoft office tools Excel and PowerPoint
  • Proven experience in project management regarding customers experience
  • Good interpersonal communication and coordinating skills.
  • Knowledge on customer care and complaint resolution
  • Passionate about coordinating and dealing with cross functional departments

What We Can Offer

Benefits

Rewards for over performance

Highlights

Join an experienced team

Career Opportunities

Learn new skills on the job
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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