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Key Responsibilities

• Transaction Monitoring & Alert Analysis:

  • Monitor, analyze, and investigate transaction alerts generated by the system to detect potential fraud or suspicious activities.

  • Identify patterns, anomalies, and attempts to circumvent Standard Operating Procedures (SOPs).

• Investigation & Link Analysis:

  • Conduct deep-dive investigations into Know Your Customer (KYC) profiles and suspicious transaction histories where required.

  • Perform link analysis to identify connections between current alerts and other ongoing or past suspicious cases.

• Stakeholder Communication & Coordination:

  • Liaise and coordinate effectively with internal and external stakeholders, including Customers, HR, and Legal & Compliance, to gather information and resolve cases.

  • Follow up diligently on all pending cases with relevant departments to ensure timely resolution.

• Reporting & Escalation:

  • Document and escalate comprehensive fact-findings to the Senior Analyst for secondary review and counter-checking.

  • Maintain accurate daily logs of suspicious transactions and contribute to the team's fraud database building.

• System Maintenance & Error Reporting:

  • Identify system errors or technical glitches during monitoring, and compile detailed System Error Notes to inform the Senior Analyst and IT teams.

• Continuous Improvement & Professional Development:

  • Stay updated on relevant SOPs, anti-fraud procedures, and emerging fraud trends.

  • Proactively collaborate and discuss with the Senior Analyst to propose areas of improvement for the fraud monitoring system.

• Action Optimization:

  • Take appropriate, decisive actions based on verified fact-findings in alignment with company policies.

● Any Bachelor’s Degree.
● Minimum 2 years of relevant working experience.
● Experience in fraud monitoring, risk, compliance, or transaction review preferred.
● Strong analytical and problem-solving skills.
● Good understanding of KYC, SOPs, and suspicious transaction handling.
● Effective communication and coordination skills with internal and external stakeholders.
● Detail-oriented with good documentation and record-keeping ability.
● Willingness to learn, adapt, and support process improvement.