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Key Responsibilities

Primary Responsibilities (Daily & Monthly)

• Daily Case Review: Conduct daily preliminary reviews of fraud cases reported through various channels in the system, or proactively identified through dedicated data analytics pipelines.

• Alert & MIS Management: Review fraud alerts monitored by Junior Analysts and prepare daily Management Information Systems (MIS) reports to be shared with senior management.

• System Maintenance: Collaborate with and update the IT team on a daily basis regarding necessary upgrades to existing rules, system glitches, or technical issues.

Secondary Responsibilities (Periodic, Quarterly & Annual)

• Trend Analysis: Review suspicious activity through MIS and analytical reports to identify and analyze branch-wise and product-wise suspicious activity trends.

• Fraud Risk Register: Periodically review and update the Fraud Risk Register on a quarterly basis.

• New Product Monitoring: Conduct monthly monitoring of alerts generated and customers onboarded for newly launched products/services for a period of 3 to 6 months post-launch.

• Quality Assurance & Training:

  • Periodically perform sample reviews and quality checks on alerts monitored, disposed of, and tagged as fraud by each Junior Fraud Analyst.

  • Identify errors or omissions, such as incomplete case notes or incorrect alert tagging, and discuss findings with junior analysts for training and performance improvement purposes.

• Bachelor’s Degree in Banking & Finance, Business Administration, Data Analytics, Information Technology, Law, or a related equivalent field.
• 5 years of hands-on experience in fraud monitoring, risk management, or special investigations within a commercial bank or financial services institution.
• Strong knowledge of banking systems, core banking products, and financial services regulatory frameworks.
• Proven experience in tracking fraud trends and updating Fraud Risk Registers.
• Strong proficiency in Data Analytics and utilizing fraud detection/monitoring software or transaction monitoring tools.
• Basic technical understanding to collaborate with IT teams for rule optimization, system upgrades, and fixing system glitches.
• Excellent command of MS Office suite (Excel, Word, PowerPoint, Access).
• Excellent report-writing and communication skills, with the ability to present findings clearly to senior management.
• Strong attention to detail, high ethical standards, and the ability to work under pressure in a fast-paced environment.