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Junior Technical Support

(IT Support)

Code2LAB Myanmar Company Limited
Bahan | Yangon
Verified This job has been verified by the company as a real job vacancy.
2 days ago
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
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Junior Technical Support

(IT Support)

Code2LAB Myanmar Company Limited
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

IT Hardware, Software

Job Industry

IT/Computer

Min Education Level

Professional Certificate

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Serve as the first point of contact for technical support related to POS software, hardware, and network issues.
  • Diagnose, troubleshoot, and escalate technical problems in a timely and efficient manner.
  • Assist with system installations, configuration, and setup of POS devices and related equipment.
  • Provide customer training on POS software features and basic hardware usage.
  • Maintain accurate support documentation, logs, and records of service activities.
  • Handle customer service tasks, including answering phone calls and resolving software-related issues.
  • Support the internal IT team with basic technical tasks, updates, and maintenance as needed.
  • Follow company procedures and ensure quality service delivery to all customers.

Open To

Male/Female

Job Requirements

• Bachelor’s degree OR at least 1 year of technical support experience (POS experience is a plus).
• IT certification with basic knowledge of Linux, networking, and SQL.
• Good command of both English and Burmese (written and verbal).
• Strong problem-solving and communication skills.
• Positive and flexible attitude, with a willingness to travel and learn new technologies.

What We Can Offer

Benefits

- Yearly Bonus
- Rewards for over performance
- Overtime Payment

Highlights

- Fun working environment
- Join an experienced team

Career Opportunities

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