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Job Purpose:

To manage and develop relationships with key clients in the commodity trading sector, ensuring high customer satisfaction, repeat business, and long-term partnerships for Agri-commodity exports (such as pulses, rice, sesame, etc.).

Key Responsibilities:

• Serve as the primary point of contact for key international and domestic commodity buyers.
• Build and maintain long-term relationships with strategic accounts, ensuring a deep understanding of their needs.
• Coordinate pricing, contract terms, and delivery schedules with internal teams and clients.
• Work closely with the export, documentation, and logistics teams to ensure smooth shipment execution.
• Monitor order flow and ensure on-time delivery and fulfillment of client requirements.
• Handle customer complaints or issues and ensure quick and professional resolution.
• Gather feedback from clients for continuous service improvement.
• Analyze sales performance with each key client and identify growth opportunities.
• Assist in the negotiation and renewal of annual contracts or long-term agreements.
• Stay informed on commodity market trends and competitor activity.
• Represent the company at trade fairs or client meetings, both locally and abroad if needed.
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Requirements:

• Bachelor’s degree in Business Administration, International Trade, Marketing, or a related field.
• Minimum 2–3 years of experience in sales, preferably in B2B, commodity trading, or export business.
• Previous experience handling key clients or high-volume buyers is an advantage.
• Strong understanding of agri-commodity products and international trade practices.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); ERP knowledge is a plus.
• Good command of English (spoken and written) – for dealing with international clients.
• Ability to travel occasionally for client visits or trade events.

Preferred Personality:

• Client-focused, relationship-oriented
• Proactive and result-driven
• Team player who can coordinate across departments
• Good presentation and interpersonal skills