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NOC Specialist

AP Towers
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
Today
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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NOC Specialist

AP Towers
Yangon
APPLY HERE

NOC Specialist

AP Towers
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Handle incident mail for all clients in both Entitles (ATOM, Mytel, MPT & Ooredoo)
  • Define each incident with monitoring platform by either power related issue or Non-power related issue
  • Raised the tickets to O&M partner / directly to ground team
  • Supervising ETA for ground team
  • Driving to meet the minimized MTTR by ground team
  • Communicate each client for time-to-time progress through multi-communication channel (Mail, Viber, WhatsApp, Signal)
  • Responsible to share hourly Network status for internal team awareness
  • Reporting daily for the quantity of incidents & Network downtime minutes, reconcilied with Each MS partner
  • Responsible for 1st level escalation to RMS team if issue to Monitoring platform
  • Work for data inputs to access logs of any activity (PM, CM, other attendance)
  • Work 24*7 shift rotation

Open To

Male/Female

Job Requirements

  • Bachelor Degree Holder in EC/EP
  • 2 year in operations & NOC experience in telecom field
  • Ability to work with 24/7 shift rotation
  • Have an advance skills for data analysis through Excel tool
  • Fully conversant in both Myanmar and English.
  • Competency working with MS Office package & RMS tools

What We Can Offer

Benefits

Overtime payment

Highlights

Join an experienced team

Career Opportunities

Promotion Opportunities
Learn new skills on job
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Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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