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Officer, Customer Services Center

(Customer Relation Officer)

Myanmar Airways International
Hlaing | Yangon
  3 Posts
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
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Recruiter active2 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Officer, Customer Services Center

(Customer Relation Officer)

Myanmar Airways International
Recruiter active2 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Airlines/Aviation

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Key Responsibilities

Provide accurate information about flight bookings, check-in procedures, and airline policies.

Manage customer requests for changes, cancellations, and special service assistance (e.g., wheelchair, infant, meal requests).

Communicate politely and professionally to maintain the airline’s positive image.

Knowledge of airline codes, ticketing systems (like Amadeus, Sabre, Galileo) is an advantage.

Prior experience in customer service, hospitality, retail, or travel industry.
 

Open To

New Graduates
Male/Female

Job Requirements

Excellent Communication Skills – clear, polite, and professional speech.

Fluency in English (and sometimes in other languages, depending on airline and location).
Good Computer Skills – able to use check-in systems, ticketing, and databases.
Customer Handling Skills – patience, empathy, and problem-solving ability.
Teamwork – ability to cooperate with other internal and external team.
Calm Under Pressure – handling delays, lost luggage, or upset passengers.
Ability to work shifts, weekends, and holidays.
Professional appearance and grooming.
Friendly and approachable personality.
Good health and fitness.
 

What we can offer

Benefits

Shift Allowance
Ferry Provide
FOC Tickets
Free Medical Consultation Service
Long Service Award
PA Insurance Coverage

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques