Responsible for assisting customers and technicians in identifying, locating, and purchasing the correct automotive parts and accessories. 
•    This role ensures smooth parts operations through accurate inventory handling, excellent customer service, and efficient coordination between the parts department and the workshop.
•    Provide accurate information on parts availability, pricing, and compatibility.
•    Promote and upsell related accessories and parts to increase sales.
•    Support the service team by preparing and issuing required parts for repair jobs.
•    Ensure timely delivery of parts to technicians to minimize service delays.
•    Maintain good communication between parts and service departments.
•    Update and maintain parts database or catalog system (e.g., DMS or ERP).
•    Prepare parts quotations, purchase requests, and delivery notes.
•    Achieve monthly and annual sales targets for the parts department.    
•    Analyze purchase data and prepare performance reports for management

High school diploma or vocational/technical certificate in Automotive Technology or related field (a degree is an advantage).
•    1–3 years of experience in an automotive parts department or similar role.
•    Good knowledge of vehicle components, parts catalogs, and numbering systems.
•    Basic computer literacy (MS Office, inventory software).
•    Strong communication and customer service skills.
•    Ability to work under pressure and maintain accuracy.
•    Strong analytical and problem-solving abilities.
Key Competencies:
•    Detail-oriented and organized
•    Team player with a positive attitude
•    Customer-focused
•    Time management and multitasking ability
•    Basic mechanical understanding