Passenger Service Staff (Mandalay Airport) in Mandalay

Passenger Service Staff (Mandalay Airport)

(Customer Service Assistant)

MC-Jalux Airport Services Co.,Ltd (MJAS)

Tada-U | Mandalay

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Passenger Service Staff (Mandalay Airport)

Passenger Service Staff (Mandalay Airport)

APPLY HERE

Passenger Service Staff (Mandalay Airport)

(Customer Service Assistant)

Myanmar - Mandalay

Tada-U | Mandalay

1 day ago

APPLY HERE

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Airlines/Aviation

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Handle all passenger-related operations for incoming and outgoing flights, ensuring the highest quality of service in line with MJAS standards.
Maintain service quality and compliance with the Department’s Standard Operating Procedures (SOPs).
Coordinate and collaborate with airport authorities and CIQ (Customs, Immigration, Quarantine) to ensure smooth day-to-day flight operations.
Provide assistance to special passengers (according to established service standards.- Manage departure procedures, including check-in, boarding processes, and assist passengers during flight irregularities.
Communicate effectively with flight crews to provide necessary operational support.
Oversee pre-flight and post-flight activities in accordance with flight schedules and information.
Handle arrival baggage services, including lost & found procedures.
Maintain accurate records of lost and found items in compliance with company policy.
Manage special flights and respond efficiently to flight irregularities or emergency situations.
Perform aircraft weight and balance (load control) duties as required.
Submit daily handling reports and updates to immediate supervisors.
Carry out any other duties assigned by superiors to support operational excellence.

Open To

New graduates

Male/Female

Job Requirements

Matriculation Examination Pass or a Bachelor’s Degree in any discipline.
Good command of English (4 skills) — speaking, listening, reading, and writing.
Knowledge of Chinese language will be an advantage.
Proficient in Microsoft Word and Excel with good English typing skills.
Able to work efficiently under pressure and in a fast-paced environment.
Capable of independent work and adaptable to 24-hour airport operations (shift duty).
Committed to long-term employment and professional growth with the company.
Flexible to work shifts, weekends, and public holidays.
Physically fit to perform operational duties (e.g., lifting baggage, assisting wheelchair passengers, etc.).
No visible tattoos while in uniform.
Must not have makeup or skin allergies (as grooming standards require makeup application).
Fresh graduates are welcome to apply; training will be provided