A Great Opportunity for ...
ROLE PURPOSE
Yoma Bank’s Products, Services, and Channels Division is responsible for developing and managing the bank’s financial services products and services and managing digital channels. We are inspired by building financial services that put our customers at the center. We gather information about customers and markets. We iterate through prototype tests with customers until we make the solution work and build it to scale.
Our Digital Team is committed to create digital solutions that are designed and developed for the Myanmar market and are easily adopted by a wide variety of users. At Yoma Bank we serve both local corporate customers and mass market customer and anyone in between. The Product Owner for Digital Business Applications will take ownership in the creation and development of digital tools that enable our customers to grow their business and Yoma Bank to serve them better. The Product Owner will work closely with our Design and Product teams and various functions across the bank, in particular Technology and Operations.
Skills and Qualifications
The right candidate will have a combination of (digital) product development, project management experience and strong technical skills in developing solution, preferably with a background in banking. Your education and work experience will need to show that you have the training and professional background for the necessary skills.
Responsibilities
You will manage the digital applications development through the entire product cycle, from design to planning, implementation, and continuous improvement. You will do this in very close collaboration with other members of the Digital team and with the support of practice area specialists in service design, UX design, business process analysis, and data analytics.
You will be responsible for the following:
- Defining product release plans / roadmaps and driving timely and successful achievement of these roadmaps through strong project management discipline
- Management of backlog of features and functionalities that deliver continued value for our customers and competency for our business
- Analyzing and identifying improvements to operational processes (both in HQ and branches) to support robustness of card products
- Developing detailed design specifications, including user stories, interaction flows, business rules, and screen shots
- Coordinating with the Technical Lead to support the journey through the project life cycle from launch through business-as-usual
- Coordinating and participating in sprint rituals to track development of product features
- Ensuring close coordination between business analysts and solutions architects to ensure that product designs are aligned with robust and scalable technical solutions
- Leading SOP development to support new product or feature implementation.
- Overseeing User Acceptance Testing and prioritization of changes required for product launch
- Implementing product prototype testing and feedback loops to gather customer response to both early stage design and FUT / beta testing cycles
- Regularly translating both qualitative / customer-generated insights and BI insights into effective product and strategy decisions.
- Developing Pilot and Go-To-Market/launch plans that align with the above and Yoma Bank’s broader objectives and KPIs
- Understanding of legal documentation is a plus and so is having experience in writing Standard Operating Procedures.