Job Responsibilities

1. Contribute to the daily operations of the Property Management Office (PMO) to ensure a flexible and responsive service;
2. Implement policies and procedures to enhance the effective and efficient management of properties;
3. Be responsible for accurately updating, maintaining and enhancing Property records;
4. Property Manager to ensure effective and timely responses to requests for service in relation to our properties, in addition to other administrative and special project functions as required by Property Director;
5. Property Manager to administration, supervised delivery and documentation of various Residential and Commercial property transactions including acquisitions, disposals, leases, licenses, or other property transactions/functions;
6. Property Manager to provide advice and support the Property Management Team ’s (including Security Services, Housekeeping Services, Gardeners and Customer Services) day-to-day operational, accounting and financial activities operational activities including but not limited to:
   1. Supervises all team members (in-house and contracted services) working within an assigned area;
   2. Supervises all team members (Contract Security Team, Contract Pest Control Team, Contract Cleaning Team and inhouse housekeeping, gardeners & customer services) employed on daily activates and also periodic occasions for special functions;
   3. Responds to and investigates all complaints related to our services, ensuring remedial action with proper written incident report;
   4. Establishes and prepares and review shift scheduling roster for both contracted out and in-house team.  Arrangement and review the overtime works, annual leaves, casual leaves, sick leaves and holidays arrange with Human Resources Department;
   5. Establishes control procedures and implementation for issuance and care of access cards and keys within the property;
   6. Records and arranges for remedial action for all complaints or incidents related to safety, fire control, water seepage, water leakage, hygiene and power outage within the Properties;
   7. Reconciliation of debtor accounts and appropriate implementation in compliance to relevant leasing/licensing terms;
   8. Oversight of the aged trial balance to ensure management of outstanding debtors by the Property Team;
   9. Coordination of annual budgeting and cost planning;
   10. Support the Finance team and external auditors during the audit period;
   11. Monitor expenditure including budgeted overheads and recommend cost savings measures where possible;
   12. Provide financial analysis to support decision making in conjunction with budgets, forecasts and forward planning; &
   13. Performs other related duties as assigned.
7. Participate in the implementation and management of property related projects – including asset enhancement project, public consultation, providing a high level of customer service to customers, preparation of presentation and report writing;
8. Exercise Workplace Health, Safety responsibility, accountability and authority;
9. Identification, development and management of commercial/income generating opportunities and possible savings within the properties; and
10. Manage negotiations in respect of commercial leases, lease renewals, rent reviews, property inspections and attend to other lease matters in a timely, accountable appropriate manner that maximizes returns and minimizes risk.

• Relevant tertiary qualifications or equivalent and /or demonstration relevant experience in facilities or property management in multi mixed complex, university or hospitality, 3 to 5 years;
• Experience in working with managers, staff and stakeholders to resolve high priority and often sensitive and complex matters.
• Knowledge of general housekeeping, security management, customer services, maintenance methods, operating requires and safety precaution related to property management.
• Well organized, detail and customeroriented self-starter.
• Accounting experience in financial reporting and analysis.
• Demonstrated ability to work independently and in a team environment, developing and maintaining cooperative relationships with internal and external stakeholders, with a demonstrated commitment to excellence in customer service and business development.
• Strong procurement negotiation skills.
• Strong verbal and written communication skills and presentation skills in both Burmese and English