Essential Duties and Responsibilities
 

The key responsibilities for the role are as follow:

• Prospect engagement and prospect monitoring for external events and seminars
• Competitors Analysis
• Front Desk Duty

Include the following elements:

Prospect engagement and prospect monitoring for external events and seminars

• Arrange and handle the events and seminars
• Set-up calls for prospects to attend events and seminar at Auston University
• Manage prospects attendance and follow ups on pre and post events and seminar
• Monitor the prospect pipelines and made follow up calls for second appointments
• Provide post events and seminar result report align with the CRM

Competitor Analysis

• Understand and analyze the market for Auston University
• Provide detail analysis of different competitors
• Monitor the movement of competitors alongside with the market
• Monitor and report the promotions, school activities, campus and new courses of competitors
• Analyze the competitors’ partnership activities

Front Desk Duty

• Meet and greet the guest entering the campus and guide them
• Manage the incoming calls and forwarding them to proper extension
• Collect the correct information from the calls and messages
• Sorting and distributing the walk in and inbound prospects to educational consultants

The above elements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

• Bachelor’s degree or equivalent
• Strong engagement skills and ability to perform a wide range of duties
• Proven work experience with private schools and university engagement
• Excellent communication skills
• Outstanding organizational skills
• English conversational level
• Good commence in MS offices, internet and email
• Ability to learn new technology and effectively deal with multiple priorities, functions and activities
• Must be open to receiving performance feedback and be able to react to feedback in a positive manner
• Team player