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Senior Supervisor For Fixed Service Center Team

MPT - Myanma Posts & Telecommunications
Ahlon | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 28 Feb 2023
Recruiter active22 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active22 hours ago The recruiter at this company was last active reviewing applications.
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Senior Supervisor For Fixed Service Center Team
MPT - Myanma Posts & Telecommunications, Ahlon | Yangon

Senior Supervisor For Fixed Service Center Team

MPT - Myanma Posts & Telecommunications
Yangon

Senior Supervisor For Fixed Service Center Team

MPT - Myanma Posts & Telecommunications
Recruiter active22 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Ahlon | Yangon
  1 Post
28 Feb 2023
Verified This job has been verified by the company as a real job vacancy.
Recruiter active22 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • To keep our FSC team 's network stable, secured and accessed easily during WFH period.
  • To make our FSC team's KPI better and reduce the outage duration of FTTH service.
  • To manage daily tasks and operations with new BRAS,AAA,NCE systems to get better results
  • To reduce B2C-FTTH and ADSL customers 's problems due to technical issues by troubleshooting with related teams.
  • To resolve every B2C-FTTH and ADSL customers' feedbacks quickly within KPI hours and to get the better result of service availability.
  • Good communicate with respective members to achieve target and service smoothly.
  • Support information to NOC (Network Operation Centre) team for service failure report

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Computer Science <or> B.E. (EC,IT) <or> A.G.T.I (EC,IT).
  • Able to use MS office tools.
  • Good at  Technical Knowledge and Vendor Management.
  • Good at Analytical and Problem-solving.
  • Minimum 2 years experience in Internet Backbone and complex network environment of Telecom Industry
  • More than 2 years experience in solving the customer complaints.

What we can offer

Benefits

Ferry Transport
*Health Insurance
*Performance Bonus

Highlights

An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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