Student Service Executive in Yangon

Student Service Executive

(Customer Service Assistant)

Wall Street English Myanmar

Kamaryut | Yangon

3 Posts

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Student Service Executive

Wall Street English Myanmar, Kamaryut | Yangon

Apply Here

Student Service Executive

Wall Street English Myanmar

Apply Here

Student Service Executive

(Customer Service Assistant)

Wall Street English Myanmar

Myanmar - Yangon

Kamaryut | Yangon

3 Posts

2 day(s) ago

Apply Here

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Education/Training

Job Type

Full Time

Job Description

A Big Opportunity for ...

Assist Head of Student Service with planning the Orientation Program and all the other events in consultation with relevant departments
Monitor student attendance in each lecture and maintain a proper record
Notify respective students who have not meet the expected attendance percentage
Ensure that all relevant due payments are paid, and attendance is satisfactory before allowing exam admission
Reaching out to the student and offering follow up services to them as directed by the Manager Prepare the student contract and collect the first payment
Follow up the documentation and additional information with Sales team
Dealt with Finance team for payment matter and handover the student payment
Notify the upcoming activities and require information to student via Facebook
Coordinate with suppliers for gifts and promotion items of student
Maintain the part time lecturer attendance record and send this to HR monthly
Monitor the stock status of student items as T-shirt, Cup, etc.
Track the student service expense and send it to line manager monthly
Prepare the student feedback report related with Academic, Facilities, Activities and send it to line manager
Prepare the weekly task report and send to line manager and have one to one meeting
Maintain and monitor the student database
Consultation with student whenever necessary together with line manager
Communicate with student and lecturer for any changes in schedule
Prepare the student payment update and report to line manager monthly
Supervise the student in any external activities such as CSR, Industry Visit, Sports etc.
Communicate with engineering expert and request for seminar at Auston
Communicate with IT for student and lecturer email request and additional IT requirement

Open To

Male/Female

Job Requirements

Bachelor’s degree or other education in relevant field
Experience in working in education preferred
An indenpendent self-starter with initiative and excellent time management skills with eyes ofr details
Able to work in a dynamic and culturally diverse environment with good interpersonal and communications skills (written and oral)
Skilled at planning, organizing and multi-tasking, understands the importance of deadlines and timelines
Self-driven and flexible approach to changing work tasks
Excellent team working skills