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Customer Service Documentation Executive(Logistic)

(Customer Relation Officer)

Ever Flow River Group Public Co.,Ltd
Thaketa | Yangon
  6 Posts
Verified This job has been verified by the company as a real job vacancy. Today
Recruiter active17 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active17 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Documentation Executive(Logistic)
Ever Flow River Group Public Co.,Ltd, Thaketa | Yangon
Apply Here

Customer Service Documentation Executive(Logistic)

Ever Flow River Group Public Co.,Ltd
Yangon
Apply Here

Customer Service Documentation Executive(Logistic)

(Customer Relation Officer)

Ever Flow River Group Public Co.,Ltd
Recruiter active17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Thaketa | Yangon
  6 Posts
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active17 hours ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Handle both Freehand and Nomination shipments.
  • Communicate with carriers and file rates for Freehand shipments.
  • Check contract validity for Nomination shipments.
  • Perform booking reservations and negotiate space between customers and carriers.
  • Communicate with customers for booking arrangements, from booking receipt to loading, B/L issuing, invoicing, and payment collection.
  • Issue invoices and manage payment transfers between customers, carriers, and the finance department.
  • Track carriers for connecting vessels and provide updates to customers.
  • Maintain regular contact with customers, carriers, and operations for any updates or changes.
  • Manage payment receivables and payables.
  • Handle and resolve customer and POD agent issues.
  • Follow up on the payment process from customers and coordinate with the finance team.
  • Input data into Sys freight for invoicing and maintain Job P&L sheet.
  • Prepare weekly and monthly job reports and report to the manager.

Open To

Male/Female

Job Requirements

  • Bachelor's degree in business administration, logistics, or a related field.
  • Proven experience in customer service, preferably in the shipping or logistics industry.
  • Strong knowledge of Freehand and Nomination shipments.
  • Excellent communication and negotiation skills.
  • Ability to handle multiple tasks simultaneously and work under pressure.
  • Detail-oriented and strong organizational skills, proficient in using relevant software and systems.
  • Problem-solving skills and ability to think critically.
  • Ability to build and maintain strong relationships with customers and carriers.
  • Knowledge of finance and invoicing processes.
  • Strong analytical and reporting skills.

What we can offer

Benefits

Farry Provided.

Highlights

Join an Experienced Team.

Career Opportunities

Learn New Skills on the Job.
Career Growth Opportunities.
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

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