Customer Service Documentation Executive(Logistic) in Yangon

Customer Service Documentation Executive(Logistic)

(Customer Relation Officer)

Ever Flow River Group Public Co.,Ltd

Thaketa | Yangon

6 Posts

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Customer Service Documentation Executive(Logistic)

Customer Service Documentation Executive(Logistic)

Apply Here

Customer Service Documentation Executive(Logistic)

(Customer Relation Officer)

Myanmar - Yangon

Thaketa | Yangon

6 Posts

30 Jan 2026

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Handle both Freehand and Nomination shipments.
Communicate with carriers and file rates for Freehand shipments.
Check contract validity for Nomination shipments.
Perform booking reservations and negotiate space between customers and carriers.
Communicate with customers for booking arrangements, from booking receipt to loading, B/L issuing, invoicing, and payment collection.
Issue invoices and manage payment transfers between customers, carriers, and the finance department.
Track carriers for connecting vessels and provide updates to customers.
Maintain regular contact with customers, carriers, and operations for any updates or changes.
Manage payment receivables and payables.
Handle and resolve customer and POD agent issues.
Follow up on the payment process from customers and coordinate with the finance team.
Input data into Sys freight for invoicing and maintain Job P&L sheet.
Prepare weekly and monthly job reports and report to the manager.

Open To

Male/Female

Job Requirements

Bachelor's degree in business administration, logistics, or a related field.
Proven experience in customer service, preferably in the shipping or logistics industry.
Strong knowledge of Freehand and Nomination shipments.
Excellent communication and negotiation skills.
Ability to handle multiple tasks simultaneously and work under pressure.
Detail-oriented and strong organizational skills, proficient in using relevant software and systems.
Problem-solving skills and ability to think critically.
Ability to build and maintain strong relationships with customers and carriers.
Knowledge of finance and invoicing processes.
Strong analytical and reporting skills.