MMR
Myanmar
Training Manager (Contact Center)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Exciting Opportunity for ...
The role holder is responsible for training and development of Virtual Teller and Agent Banker in the areas of existing and new banking products, productivity improvement, customer service, call handling, soft skill etc. In addition, the role holder has to develop and review training program and SOP periodically to ensure staffs are keep abreast with up to date knowledge. In overall, role holder has to ensure the right and consistent communication channel are used to customers.
Open To
Job Requirements
What We Can Offer
Benefits
Highlights
Career Opportunities
Are you graduated?
Do you have working experience in Contact Center?
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