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To lead quality assurance and UAT preparation to ensure flawless pre-launch testing, operational readiness, and post-launch validation of Mobile Financial Services and VAS products.

QA & Testing Strategy

• Develop and implement QA and UAT strategies for MFS existing products and VAS products.
• Define testing scope, objectives, and success criteria in collaboration with product and tech teams.

UAT Preparation & Execution

• Prepare UAT plans, scripts, and datasets for pre-launch testing.
• Coordinate with internal stakeholders, agents, and partners for smooth UAT execution.

Issue Management & Resolution

• Identify, track, and prioritize defects or gaps during QA/UAT.
• Collaborate with product and engineering teams to ensure timely resolution.

Data Validation & Performance Monitoring

• Validate transaction flows, system integrations, and reporting accuracy.
• Track and analyze test results to ensure system readiness and reliability.

Post-Launch Review & Continuous Improvement

• Conduct post-launch QA reviews to identify lessons learned and process improvements.

Document QA/UAT outcomes and refine SOPs for future releases.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or related field.
• 5+ years of experience in QA, UAT, software testing, or product validation, ideally in FinTech, MFS, or digital payments.
• Certifications in QA, Software Testing, ISTQB, Agile/Scrum, or Digital Product Testing are advantageous.
• Strong experience in test planning, execution, defect tracking, and cross-functional coordination.