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The Project Manager will be responsible for overseeing all IT projects, managing Change Requests (CRs), and ensuring meticulous planning and tracking of budgets and project timelines. This role requires collaboration with cross-functional teams, vendors, and stakeholders to ensure projects are delivered successfully, aligning with business objectives and within scope, schedule, and budget. This position will be responsible for the following:

• Project & Change Request Management
  • Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring alignment with organizational goals.
  • Create detailed project plans, including scope, timeline, resource allocation.
  • Monitor project progress, ensuring milestones are met and deliverables are on time.
  • Prepare regular project status reports for stakeholders and management.
  • Coordinate and prioritize Change Requests (CRs) across various IT systems.
  • Track CRs from initiation to closure, ensuring proper documentation and timely resolution.
• Budget Planning and Tracking
  • Develop and manage budgets for IT projects and CRs.
  • Track actuals spend against approved budgets, highlighting variances and proposing corrective actions.
  • Assist in forecasting future budgets based on ongoing and upcoming projects.
• Risk & Issue Management
  • Identify, assess, and mitigate project risks.
  • Develop contingency plans to address potential issues.
  • Monitor project dependencies and resolve conflicts effectively.
• Collaboration and Communication
  • Work closely with IT teams, business units, and external vendors to ensure smooth project execution.
  • Facilitate project meetings, issue resolution, and escalation of critical risks to senior management.
  • Maintain strong relationships with stakeholders to understand and address business needs effectively.
• Process Improvement
  • Identify opportunities to enhance project management and tracking processes.
  • Implement best practices and tools to improve efficiency in IT project delivery and CR management.
• Compliance & Reporting
  • Ensure adherence to IT governance and compliance standards.
  • Maintain project documentation and prepare regular status reports.
  • Evaluate project performance and provide post-implementation reviews.

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• A relevant project management qualification (e.g., PMP, PRINCE2) or equivalent work experience
• At least 3 years of experience in IT Project Management or related roles
• Proven track record in the end-to-end delivery of digital projects (e.g., custom application development)
• Proficiency in project management tools (e.g., Microsoft Project, JIRA, Trello, or similar tools)
• Familiarity with IT systems and lifecycle management
• Knowledge of budgeting principles and cost management
• Basic understanding of Agile, Scrum, or Waterfall methodologies
• Excellent communication and stakeholder engagement skills
• Strong analytical, problem-solving, and decision-making skills