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Call Center Agent

(Call Center)

RnR - Rhythm & Rhymes
Kyauktada | Yangon
  40 Posts
Verified This job has been verified by the company as a real job vacancy. 5 day(s) ago
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
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Call Center Agent

RnR - Rhythm & Rhymes
Yangon
Apply Here

Call Center Agent

(Call Center)

RnR - Rhythm & Rhymes
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kyauktada | Yangon
  40 Posts
5 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Telecommunications

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Role Overview:
We are looking for a Call Center Agent to be the first point of contact for our customers. The role focuses on handling inbound/outbound calls, providing accurate information, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries promptly.
  • Provide accurate information about products, services, and processes.
  • Log customer requests, complaints, and feedback into the system.
  • Escalate unresolved issues to the appropriate team.
  • Meet performance targets including call handling time, quality, and customer satisfaction.
  • Uphold company service standards and represent the brand professionally.

Open To

Male/Female

Job Requirements

  • High school diploma or bachelor’s degree (preferred).
  • 1–2 years’ experience in customer service or call center (fresh graduates may apply).
  • Strong communication and active listening skills.
  • Basic computer literacy and ability to use CRM/telephony systems.
  • Positive attitude, patience, and customer-focused mindset.
  • Ability to work in shifts, including weekends and holidays if required.

What we can offer

Benefits

- KPI Incentive
- Overtime Payments
- Bonus over Performance
- Ferry Provided

Highlights

- Internation Standards

Career Opportunities

- Training Provided
- Promotion Opportunity
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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Telecommunications

Job Type

Full Time

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