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Agronomist & Call Center Agent

Myanma Awba Group
Mayangone | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 2 day(s) ago
Recruiter active8 hours ago The recruiter at this company was last active reviewing applications.
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Agronomist & Call Center Agent

Myanma Awba Group
Recruiter active8 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Agriculture/Forestry/Fishing

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Provide agronomic advice to farmers via call center, mobile app, and digital platforms.
  • Handle inbound and outbound calls from farmers professionally and empathetically.
  • Provide accurate agronomic advice on crops, pests, diseases, fertilizers, and farm practices.
  • Diagnose crop issues (pests, diseases, nutrient deficiencies) and recommend solutions.
  • Diagnose crop issues based on farmer descriptions, images, or app submissions.
  • Record farmer inquiries, recommendations, and feedback accurately in the system.
  • Escalate complex or critical cases when needed and follow up with farmers.
  • Develop, review, and validate agronomy content (articles, FAQs, advisories, seasonal tips).
  • Support farmer training programs, webinars, and field activities.
  • Collaborate with product, content, and digital teams to enhance advisory services.
  • Collect field insights and farmer feedback to continuously improve recommendations.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Agriculture, Agronomy, Plant Science, or related field
  • Fresh graduates or candidates with 1–3 years of experience are welcome
  • Good understanding of crop production, pests, diseases, and nutrient management
  • Strong communication skills in Myanmar language (English is an advantage)
  • Friendly, patient, and service-oriented mindset
  • Basic computer and digital tool skills (CRM, mobile apps, Microsoft tools)
  • Willingness to work with call center schedules and performance targets

What we can offer

Benefits

Transportation provided.
Rewards for overperformance.

Highlights

Fun Working Environment
Join an experienced team

Career Opportunities

Promotion opportunities