Daily Operations Management:

• Oversee the daily activities of the credit card Product Team, ensuring seamless service delivery.
• Manage VIP customer services activities, ensuring high satisfaction levels.

Team Leadership and Management:

• Lead and collaborate with a cross-functional team, including business, operations, call center, marketing, technology, legal, and risk teams to achieve the goal.
• Foster a collaborative and high-performance work environment.

Project Management:

• End-to-end project management of credit card enhancement projects in collaboration with card vendors and other stakeholders.
• Ensure project milestones and goals are met within the stipulated timelines and budgets.

Market Analysis and Competitor Studies:

• Conduct regular reviews of market trends and analyze competitor activities.
• Identify opportunities for growth and development within the credit card segment.

Marketing Strategy and Implementation:

• Develop and implement comprehensive marketing plans to drive business growth and achieve targets.
• Initiate product ideas and develop features/benefits tailored for each target segment.

Policy Development and Efficiency Improvement:

• Recommend changes to enhance efficiency and operational effectiveness.

Sales and Target Achievement:

• Coordinate with the team to meet monthly and annual sales targets.
• Monitor performance metrics and implement strategies to achieve business objectives.

Collaboration and Independence:

• Work independently and collaboratively with various departments to ensure the overall success of the credit card issuing product.

• Bachelor's degree in related field.
• Excellent project management abilities.
• In-depth knowledge of credit card operations and market trends.
• Strategic thinking with a focus on innovation and efficiency.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proven work experience as a product/project manager (5+ years of experience in a related are).