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Customer Service Assistant

Epic World Co.,Ltd
Kyauktada | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 1 day(s) ago
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
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Customer Service Assistant

Epic World Co.,Ltd
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Tourism/Travel Agency

Min Education Level

Diploma

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Answer customer calls regarding visa requirements, application processes, and documentation.
  • Explain different visa options, processing times, and special assistance services to potential clients.
  • Contact interested customers, provide updates on visa applications, and encourage service bookings.
  • Guide clients in preparing and submitting the required visa documents accurately. 
  • Update client details, application status, and follow-up schedules in the system.
  • .Work towards meeting monthly visa service sales goals and contribute to company revenue.
  • Other administrative tasks as necessary

Open To

Female

Job Requirements

  • Bachelor Degree or Other Related Diploma / Qualification
  • 1 year experience in Customer service roles. 
  • Understand Visa process & prepare the necessary visa documents
  • Must be able to answer what customers want to know on Facebook page & phone calls
  • Good command in Computer skills
  • Good communication skills
  • Must be able to work overtime when necessary
  • Must be able to follow the rules established by the office

What we can offer

Benefits

Bonus
Overtime Allowance
Travel Allowance
Year End Bonus

Highlights

Fun Working Environment
Joined an experience team

Career Opportunities

Training Provided (OJT)
Promotion Opportunities