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Business Support Specialist (Senior Assistant)

(Customer Service Assistant)

KBZ Bank
Mingalartaungnyunt | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 1 day(s) ago
Recruiter active2 hours ago The recruiter at this company was last active reviewing applications.
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Business Support Specialist (Senior Assistant)
KBZ Bank, Mingalartaungnyunt | Yangon

Business Support Specialist (Senior Assistant)

KBZ Bank

Business Support Specialist (Senior Assistant)

(Customer Service Assistant)

KBZ Bank
Recruiter active2 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and maintain relationships with clients, partners, and customers.

  • Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
  • Maintain daily BAU operation of the business (reconciliation, settlement, issues & dispute resolution, etc…)
  • Ensure all the customer issues are resolved on time
  • Resolving customer complaints in person or via phone and mail
  • Prepare Operation SOP & User manuals documentations

Open To

Male/Female

Job Requirements

  • Bachelor's Degree
  • Minimum 1-2 years’ experience in Customer service or Consumer operation
  • Strong Teamwork & excellent interpersonal skills
  • Effective negotiation, excellent communication
  • Strong knowledge of Excel, PowerPoint and call center tools is a plus
  • Good command in English for both verbal and written

What we can offer

Benefits

Ferry (Specific Area, Pick-up Point)
Uniform
Health Insurance
Quarterly Bonus

Highlights

An inclusive workplace that values diversity and teamwork
Leading Bank in Myanmar

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques