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Executive Manager/Sr Manager- Core Operations

Yoma Bank

Executive Manager/Sr Manager- Core Operations

Yoma Bank
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
03 Nov 2022

Experience level

Director and Above

Job Function

Project, Operations Management

Min Education Level

Master Degree

Job Description


To manage, oversee and lead Core Operations sections and to assist Head of Core operations in term of coordinating and collaborating with intra department in-charges and Inter division responsible persons in Operation related matters. And oversee the following operation areas: (not limited to) 

  • Cash Operation 
  • Treasury Operation 
  • DC & Card Operations 
  • Payment & Settlement Operations


  • Formulate the operation process flow for new product in collaborating with Product team.
  • Develop and update SOP, that align product feature and operational risk guidelines, in considering of Customer service and optimized operational process flow
  • Coordinate with Branch Operation, Consumer Banking and Product team to optimize the existing process flow, SOPs and SLAs.
  • Develop, update, implement and maintain effective control environment/segregation of duties
  • Prepare regular reports and analysis for effective monitoring and control on Cash Position, Net Open Position, Reserve Requirement Ratio etc..
  • Institute an escalation mechanism to flag exceptions
  • Address and resolve team members’ questions and issues, and oversee the team member work for quality and guideline compliance
  • Ensure compliance with regulatory and Bank’s policies, procedures and standards with prompt intervention to resolve problems/ concern areas when needed
  • Develop strategies to promote team member adherence to laws, regulations, code of conducts, best practices and performance goals (KPI, SLA), motivate team members and assess performance
  • Act as coach and role model for professionalism and teamwork, and support team members’ professional growth 
  • Perform other duties as assigned from time to time

Open To


Job Requirements

  • Master Banking of Finance, Accounting, Economics, Business, Management, Commerce, and/or industry specific qualifications. CIMA, ACCA or equivalent
  • Minimum 5 years of experience in banking or in financial institutions and at least 3- year experience in executive level.
  • Experience in the Payment & Settlement of Mobile Financial Service sector is a plus
  • High competency in MS Office – Excel, Word, PowerPoint, Outlook and Power BI
  • Technical and process knowledge of complex practices and procedures of Payment and Settlement Operation, Treasury operation, CBM-Net & Clearing Operation and Cash Operation
  • Expertise in CBS system (Finastra), OPICS and Card Management System
  • Sound and effective interpersonal & communication skills in both Myanmar and English languages.

What We Can Offer


• Ferry Provided
• Mobile Phone Allowance
• Life Insurance
• Limited Medical Cover


• Empowered Working Environment
• Diverse Team

Career Opportunities

• Learning and Development Platform
• Opportunities to Explore Multiple Career Paths

About Our Company

Founded in 1993, Yoma Bank is Myanmar's most progressive domestic bank with over 3,000 employees and more than 80 branches across the country. With a mission to “Build a better Myanmar for its people” and financing the needs of Myanmar families and businesses, Yoma Bank offers savings products, a wide range of loans and business solutions to individuals, SMEs and local corporate clients to fund their business operations in Myanmar. With over 29 years of being a responsible bank, Yoma Bank has been consistently making significant investments in strategic priorities- people, technology and corporate governance.

All the operations led by the Bank are centered around its core values such as Customer, Integrity, Respect, Teamwork and Innovation. Yoma Bank has also established strong partnership with both local and international organisations leveraging strategic advantages in its services. Yoma Bank is the first local bank that welcomed foreign investments from global organisations such as GIC of Singapore, Norfund of Norway and IFC of the World Bank."