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IT Support Assistant

(IT Support)

Prudential Myanmar
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
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Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
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IT Support Assistant

(IT Support)

Prudential Myanmar
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Diagnosing and resolving hardware, software, and network issues.
  • Install, configure, and maintain workstations, Android tablets, printers, Conference systems, Audio systems, and other IT equipment.
  • Support Microsoft Office 365, Windows, VDI, Cloud and common business applications.
  • Maintain accurate documentation of issues, solutions, and user guides.
  • Escalate unresolved issues to the appropriate internal teams, regional and vendor.
  • Assist in onboarding and offboarding employees, including account setup and equipment provisioning such as workstations, tablets and VDI.
  • Ensure compliance with IT policies and security standards with regional and local policy.
  • Support IT Ops in endpoint security matters ,including patching, AV, DLP, etc
  • Other Tasks assigned by the line manager.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).
  • 1–2 years of experience in IT support or help desk roles.
  • Strong knowledge of Windows operating systems and VDI
  • Familiarity with Active Directory, Office 365, and basic networking concepts.
  • Experience with ticketing system
  • Excellent problem-solving and communication skills.
  • Fluent in both English and Burmese.
  • Ability to work independently and manage multiple tasks.

What We Can Offer

Benefits

Flexible Working Hours
Sat+Sun Off
Hybrid Working Conditions
Performance Bonus
Health+Life Insurance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques