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The role holder is responsible in selling products and solutions that are geared towards client needs and to differentiate trade finance services from competitor’s offerings, also contribute to revenue growth and maximizing profits in alignment with KBZ’s risk policies. Trade Finance Business Unit provides a diverse range of trade products and services to corporate customers. Also with structured supply chain solution advisory recommendations to meet sophisticated needs.

• Identify, originate, develop and maintain relationships with corporate/SME clients for trade finance service.
• Engage jointly with RMs in providing consultative advice and solutions to meet customer’s needs on Trade Finance.
• Acquire and establish new relationship with potential corporate clients on Trade Services.
• Analyze and recommend compatible service options for specialized customer needs to deepen share of wallets from trade portfolios.    
• Support client service as dedicated professional when needed in handling the day-to-day client activities / requests for processing.
• Provide exhaustive assistance in the resolution of commercial customer’s complex inquiries and issues.
• Follow up and resolve client inquires / problems through interaction with clients, bankers, product partners, branch operations and other staff in a timely and professional manner.
• Keep abreast with Bank’s latest trade initiatives/services to ensure customers know about latest products offers.
• Provide value added and cross-selling to existing and new clients.
• Attend relevant internal and external trade related meetings, seminars and networking events.
• Engage in clients’ meeting and provide feedbacks on Bank trade products and services.
• Provide necessary training to RMs or other internal/external clients on trade services.

• Bachelor’s degree, majoring in Economics, Business Management or related field from an accredited university is preferred.
• Minimum 5 years of Experience in Trade Sales and related service solutions.
• Good team player with strong ability to work within a complex, rapidly changing environment.
• Liaise with managers and project leads to ensure effective delivery of service and information.
• Awareness of market and industry trends.
• Strong written and verbal communication skills.
• Provide detailed information and advice to clients and customers.
• Respond to queries and issues raised by clients.
• Effective time management, organizational and planning skills.