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• Identify and acquire new customers through prospecting, cold calling, and networking.
• Develop and maintain relationships with existing clients to ensure customer retention.
• Conduct sales visits and presentations to potential customers.
• Negotiate and close deals to meet revenue targets.
• Ensure customer satisfaction by addressing inquiries, complaints, and service issues promptly.
• Act as clients' main point of contact regarding service updates and new offerings.
• Provide after-sales support and follow up on shipments to maintain service quality.
• Analyze market trends, competitor activities, and customer preferences to identify business opportunities.
• Work closely with the marketing team to develop promotional campaigns.
• Provide feedback and suggestions to management on pricing and service enhancements.
• Maintain accurate records of sales activities, leads, and customer interactions using CRM tools.
• Prepare weekly and monthly sales reports for management review.
• Ensure compliance with company policies and industry regulations.

• Bachelor's Degree or Diploma in Business, Marketing, or a related field.
• Minimum 2–3 years of experience in Sales, preferably within the Courier, Logistics, Express Delivery, or Transportation Services industry.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Excellent customer service and client relationship management abilities.
• Ability to work under pressure and consistently achieve assigned sales targets.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
• Knowledge and understanding of Express Courier and Logistics Services is an advantage.
• Good command of English, both written and spoken.
• Must possess a valid driving license and be able to drive confidently for client visits.
• Willingness to travel and regularly visit clients for business meetings and sales activities.
• Self-motivated, proactive, responsible, and result-oriented mindset.
• Strong ability to build and maintain long-term business relationships with clients.