Develop, review, and maintain SOPs, workflows, and procedures for all services under WorkPlace Services(WPS).

Ensure standardization and compliance of processes across all locations and service areas.

Coordinate and deliver process-related training and briefings to relevant team members.

Conduct internal audits, compliance checks, and process reviews to ensure adherence to approved procedures.

Identify process gaps, risks, and non-compliance issues, and propose corrective and preventive actions.

Drive process improvement, efficiency initiatives, and practical innovation within WPS operations.

Support the implementation and execution of new or revised processes, SOPs, and work flow.

Monitor process effectiveness and provide regular status updates and reports to management.

Work closely with WPS operations teams and vendors to ensure consistent service quality and governance.

Bachelor’s degree in Business Administration, Management, Industrial Engineering, or related field.

Minimum 3–5 years of experience in process management, operations, or workplace services.

Proven experience in developing, implementing, and monitoring SOPs, workflows, and compliance processes.

Strong knowledge of process management, operational governance, and compliance standards.

Proficiency in workflow tools, documentation software, and reporting tools (e.g., MS Office, process management software).