Reported successfully

Manages the strategic fraud prevention and detection direction of the Fraud Management Unit in order to protect the Bank from organized crime and financial losses.

Key Responsibilities

• Strategic System & Practice Management

  • Develop and maintain expert systems, knowledge, and practices to investigate and monitor fraud attacks across the Bank’s full product range.

  • Establish and implement long-term improvements in systems and processes across the business to reduce overall fraud exposure.

  • Ensure system performance is optimized and maintains a robust audit trail.

• Fraud Detection & Risk Mitigation

  • Proactively identify profiles, trends, and patterns of fraudulent behavior.

  • Develop innovative mitigating actions to combat fraud activity, thereby minimizing financial and reputational risk to the Bank.

  • Analyze and evaluate complex data/information to identify effective mitigation strategies and ensure thorough investigative outcomes.

• Investigation & Evidence Gathering

  • Conduct routine to complex investigations across diversified operations, including suspected internal abuse and fraud involving employees, vendors, and contractors.

  • Conduct interviews with suspects and witnesses; gather comprehensive work papers and evidentiary material to support findings.

  • Participate in, or lead, investigative task forces and special projects that represent significant loss exposure or are highly visible.

  • Direct the activities of multiple investigators on complex cases and provide technical guidance to less experienced investigative staff.

• Reporting & Recommendations

  • Prepare comprehensive reports for management covering investigative details, results, and recommended loss-prevention and recovery actions.

  • Construct actionable recommendations for line management to close process gaps, mitigate risk, and address policy/procedure violations.

  • Provide recommendations to Line of Business (LoB) owners regarding employment outcomes, offer guidance/input as needed, and identify training opportunities.

• Legal & Compliance Response

  • Formulate and recommend action responses to allegations.

  • File crime reports with law enforcement as appropriate and testify in court proceedings when required.

• Possess at least a Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Law or a related equivalent field.
• Substantial hands-on experience (5+ years) in a Special Investigations Unit (or equivalent) at a financial services firm or a law enforcement agency, investigating matters involving fraud, theft, and schemes to defraud.
• Deep understanding of the financial services regulatory framework, including specific rules and regulations pertaining to broker-dealers.
• Possess established relationships with law enforcement agencies and relevant industry partners.
• Excellent oral communication and report-writing skills, with substantial experience in conducting professional interviews.
• Strong proficiency in MS Office suite (Excel, Access, Outlook, Word, PowerPoint, etc.).
• Ability and willingness to travel as needed for investigative purposes.
• Ability to work effectively under pressure and manage tight deadlines.