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Service Advisor

(Customer Service Assistant)

TTAS (Toyota Aye & Sons) Co.,Ltd
Bahan | Yangon
Verified This job has been verified by the company as a real job vacancy.
01 Aug 2025
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
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Service Advisor

(Customer Service Assistant)

TTAS (Toyota Aye & Sons) Co.,Ltd
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • As the first point of contact for customers, he/she needs to answer service enquiries via telephone or face-to-face.
  • Ensure speedy maintenance and repair through clear identification of customer needs and accurate repair order preparation to ensure the Technician has the right information to correctly diagnose problems.
  • Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats, etc.)
  • Provide the initial fault diagnosis to the customer, clear cost estimates and keep customers informed of work progress.
  • Manage quotation process, including checking customer credit rating.
  • Monitor the work progress and keep customers informed of changes to cost and completion times.
  • Create clear precise customer invoices that show and itemize all parts and labour and lubricant charges.
  • Actively promote the services , value chain products and part to all customers by benefits of the dealer's service.
  • Take all necessary actions to resolve customer complaints in the shortest possible time.
  • Ensure all customers vehicles are clean and ready according to the promised completion time.
  • Ensure all filing is kept up to date (including customer history files and regular purging of inactive customer files.
  • Carry out the service delivery to the customers according to SOP.

Open To

Male

Job Requirements

  • Age below 40 years with any Bachelor Degree. (Mechanical or Electrical Engineering Graduates are preferred.)
  • Above 1 year experience in automotive industry is a must.
  • Good command in Business English skills and Computer skills.
  • Experience in customer service field is preferred.

What We Can Offer

Benefits

- Bonus
- Transportation Arrangement / Allowance
- Uniform
- Incentive
- Insurance
- Annual Medical Checkup

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

- Training Provided