Service Advisor in Yangon

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Service Advisor

(Customer Service Assistant)

TTAS (Toyota Aye & Sons) Co.,Ltd

Bahan | Yangon

1 Post

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Service Advisor

TTAS (Toyota Aye & Sons) Co.,Ltd, Bahan | Yangon

Service Advisor

TTAS (Toyota Aye & Sons) Co.,Ltd

Service Advisor

(Customer Service Assistant)

TTAS (Toyota Aye & Sons) Co.,Ltd

Myanmar - Yangon

Bahan | Yangon

1 Post

14 Oct 2025

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

As the first point of contact for customers, he/she needs to answer service enquiries via telephone or face-to-face.
Ensure speedy maintenance and repair through clear identification of customer needs and accurate repair order preparation to ensure the Technician has the right information to correctly diagnose problems.
Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats, etc.)
Provide the initial fault diagnosis to the customer, clear cost estimates and keep customers informed of work progress.
Manage quotation process, including checking customer credit rating.
Monitor the work progress and keep customers informed of changes to cost and completion times.
Create clear precise customer invoices that show and itemize all parts and labour and lubricant charges.
Actively promote the services , value chain products and part to all customers by benefits of the dealer's service.
Take all necessary actions to resolve customer complaints in the shortest possible time.
Ensure all customers vehicles are clean and ready according to the promised completion time.
Ensure all filing is kept up to date (including customer history files and regular purging of inactive customer files.
Carry out the service delivery to the customers according to SOP.

Open To

Male

Job Requirements

Age below 40 years with any Bachelor Degree. (Mechanical or Electrical Engineering Graduates are preferred.)
Above 1 year experience in automotive industry is a must.
Good command in Business English skills and Computer skills.
Experience in customer service field is preferred.

What we can offer

Benefits

- Bonus
- Transportation Arrangement / Allowance
- Uniform
- Incentive
- Insurance
- Annual Medical Checkup

Highlights