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Card Officer (Dispute & Chargeback)

(Banking Assistant)

Myanmar Citizens Bank (MCB)
Pazundaung | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 11 Nov 2025
Recruiter active9 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active9 hours ago The recruiter at this company was last active reviewing applications.
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Card Officer (Dispute & Chargeback)

Myanmar Citizens Bank (MCB)
Yangon
Apply Here

Card Officer (Dispute & Chargeback)

(Banking Assistant)

Myanmar Citizens Bank (MCB)
Recruiter active9 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Pazundaung | Yangon
  1 Post
11 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active9 hours ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Review and monitor credit card transactions, comparing data from multiple sources such as bank statements, cards association reports, and internal system
  • Research and investigate all credit card disputes; make proper adjustments/charge backs and needed; balance and prepare related credit card transactions
  • Corresponding with VISA/JCB/MPU and submit dispute cases and Chargeback to respective card scheme
  • Applies Bank, CBM, and card scheme industry regulation and practices in resolving dispute
  • ATM Ecommerce and POS related customer dispute request (dispute case with MCB customer using MPU card and checking transaction information for customer service and crediting the account)

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Finance, Accounting, or a related field
  • 3 years of experience in a related field
  • Proficient in all four aspects of English—reading, writing, speaking, and listening must have a basic level
  • Skilled in using Microsoft Word, Excel, PowerPoint, and other Office applications for effective documentation, analysis, and presentation
  • Adapt at identifying issues, developing solutions, and implementing effective resolutions
  • Proven ability to collaborate effectively within a team, contributing to group efforts and achieving collective goals
  • Essential for staying current with evolving card technologies and systems

What we can offer

Benefits

- Ferry provided

Highlights

- International Standard
- Make a difference
- Join an experienced team

Career Opportunities

- Learn new skills on the job
- Promotion opportunities
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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