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Card Officer (Dispute & Chargeback)

(Banking Assistant)

Myanmar Citizens Bank (MCB)
Pazundaung | Yangon
Verified This job has been verified by the company as a real job vacancy.
Today
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
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Card Officer (Dispute & Chargeback)

Myanmar Citizens Bank (MCB)
Yangon
APPLY HERE

Card Officer (Dispute & Chargeback)

(Banking Assistant)

Myanmar Citizens Bank (MCB)
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Pazundaung | Yangon
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Review and monitor credit card transactions, comparing data from multiple sources such as bank statements, cards association reports, and internal system
  • Research and investigate all credit card disputes; make proper adjustments/charge backs and needed; balance and prepare related credit card transactions
  • Corresponding with VISA/JCB/MPU and submit dispute cases and Chargeback to respective card scheme
  • Applies Bank, CBM, and card scheme industry regulation and practices in resolving dispute
  • ATM Ecommerce and POS related customer dispute request (dispute case with MCB customer using MPU card and checking transaction information for customer service and crediting the account)

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Finance, Accounting, or a related field
  • 3 years of experience in a related field
  • Proficient in all four aspects of English—reading, writing, speaking, and listening must have a basic level
  • Skilled in using Microsoft Word, Excel, PowerPoint, and other Office applications for effective documentation, analysis, and presentation
  • Adapt at identifying issues, developing solutions, and implementing effective resolutions
  • Proven ability to collaborate effectively within a team, contributing to group efforts and achieving collective goals
  • Essential for staying current with evolving card technologies and systems

What We Can Offer

Benefits

- Ferry provided

Highlights

- International Standard
- Make a difference
- Join an experienced team

Career Opportunities

- Learn new skills on the job
- Promotion opportunities
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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